Business ProfileforRyze Claim Solutions, LLC

We filed our claim two days after Hurricane *** (September 28th). November 1st 2022. The reason two days after because we had no cell phone service. We have tried numerous times, calling, texting, emailing and even escalated our claim to the manager. We NEVER can get ahold of our desk adjuster, then when we might get to talk to her she says she will call us back. She has not resolved our claim, our roof is still with tarps on it, we have not received any checks so we can fix our home. Rainy season is upon us and I am very afraid that our roof is going to leak. I call at least 3-5 times a day and get no where. My house is in shambles because they do not send out our check so we can fix our home. SINCE NOVEMBER 2022 we are still waiting!!!! No one calls us back, they don't send our money to fix our home!! What are we waiting for?? We own our home out right, so there is no Mortgage on the home, this is terrible. How can a business be ran like this? Why are you not helping us??? My home is only going to get worse, then what?? I will have black mold in my home, then what do I do if my family gets sick??? /