Customer ReviewsforMichaelis Corporation
38 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from PATRICIA K
1 star07/12/2023
They took my deposit to do interior construction 4 months ago and never came back to do the job and never returned the deposit. I have since found out they were doing other jobs and ignoring mine. One of the neighbors on one their jobs, said they were rude, threw roofing shingles on their fence from the house they working on and damaged it their fence.= I found out later from another contractor Michaelis will routinely give one price and later come back and try to increase it after contract signed. I will not use them or recommend them to any of my customers ever again and I have plenty who need work done.Michaelis Corporation Response
07/25/2023
The customer signed a contract with ********************** for interior renovations. The contracted scope needed to be changed due to some unforeseen circumstances upon further investigation. We did our best to make the customer happy and complete the contracted work, but were unable to do so. We have issued a full refund to the customer.Review from Marilyn P
5 stars03/29/2023
Our project manager was extremely knowledgeable, detail oriented, and communicative. Project went well. We are very pleased with results. Garage door looks great and cannot tell we had 2 individual doors rebuilt into 1 large door . Would use again for future projects.Review from Jeri G
5 stars03/28/2023
Extremely pleased with the response and care given by the staff who came to our home to remedy a water leak. All workers were very professional and and respectful of our property. They kept us informed throughout the entire process.Review from Michelle T
5 stars02/21/2023
Previous homeowners had new roof installed improperly, which causes some rotting to a *************** board on one side of the house. We had multiple companies out to give estimates on the repair, a couple that were dishonest about the amount of work that would need done to make the repairs. I am so grateful for the honesty, integrity, and professionalism of the Michaelis team. They were able to complete our repairs within just a couple weeks of getting our quote, and did a great job. And the price of repairs was extremely reasonable. Would absolutely recommend this company.Michaelis Corporation Response
03/13/2023
********,Thank you for the review. I am glad our team lived up to our way of doing business by being up front and open. I appreciate the trust in contracting with Michaelis and glad we exceeded your expectations. Best, *********************, Michaelis CorporationReview from Gordon S
5 stars01/21/2023
Michaelis team was prompt in responding to our issue and took time to appropriately correct situation. They explained process thoroughly to us and attempted to correct with least amount of disruption, yet finally did correct the situation. When we had another issue a few months later, they returned and fixed this without additional cost. Each day, any messes were cleaned up. I highly recommend this company.Michaelis Corporation Response
02/01/2023
******,Thank you for the time and the kind words reflected in this review. I'm happy our team met and perhaps exceeded your expectations. If we can be of service in the future, please contact us at your convenience. All the best, *********************, The Michaelis CorporationReview from Ken C
4 stars01/11/2023
Basement water mitigation process went very well with no complaints.However I did not like it that Michaelis was advising the new buyer on additional work (essentially competing against me) to be done costing me more money before I could close on the house.Michaelis Corporation Response
02/01/2023
***,I appreciate the kind words and the reminder for our sales team to keep their "education hats" in their pockets sometimes. We will use this as a learning opportunity. If you wish to discuss further, call the office at ************ and ask for ***** or myself. All the best, *********************, The Michaelis CorporationReview from gail b
5 stars12/31/2022
Needed a basement gutter and Michaelis corp was prompt at delivering the estimate and completing the work as promised. House was spotless when they were done. All my interactions with them were very positive. ALL WERE VERY PROFESSIONAL.Michaelis Corporation Response
01/03/2023
****,Thank you for taking the time and effort to share you thoughts with how our team responded and completed your basement project. If we can be of service in the future, please contact us. Best, *********************, Director The Michaelis CorporationReview from Bryan S
2 stars09/22/2022
Michaelis started off doing a good job but near the end of the job they was doing bad work and was not showing up when they said they would. I am now finishing the work they started They rigged a piece of wood and drywall for the ceramic tile in the shower and chalk instead of grout.Michaelis Corporation Response
09/28/2022
*****,I appreciate the information and I have contacted the ********* and the production manager. I expect you to hear back from one of them within 48 business hours. Best, *********************, Michaelis CorporationCustomer Response
10/01/2022
Alright, so michaelis Corporation has just shown what I said is right. They said they would respond in 48 hours and they didn't I will leave a full list of what did and didn't do 1. Broke a drain 2. Covered up the drain with drywall 3. Used a piece on my baseboard to rig up the backer board 4. Used chalk instead of grout on the ceramic 5. Broke a copper water line that went to the sink 6. They said would be done on a Friday then Monday then Tuesday then Friday. At this point I told them not to come.I was so upset with this work, I hadn't noticed that they did not replace the floor in the 2 small closets in the hallway. So now I will to get someone out here to do that.5.Review from Jonathan and Jennifer B
5 stars08/06/2022
Michaelis did a great job with our new roof. They were responsive, delivered roof options to us, showed up on-time and were very efficient in putting on the new roof. We appreciate their diligence in cleaning up the nails and debris after the job was complete. They were respectful of our home and property and had a very hard-working team. We would definitely use them again for future projects and recommend them to anyone needing a new roof.Michaelis Corporation Response
08/10/2022
******** and ********, We appreciate your time and talent in sharing your thoughts about our recent work at your residence. I will share with ****** and ******* the accolades and details. If we can be of service in the future, please let us know. Best, *********************, Michaelis CorporationReview from Rich H
5 stars07/29/2022
I have been in the construction industry for over 30 years, Michaelis did a complete remodel of our kitchen, in 16 days. Removing 2 walls, building temporary walls to support the load baring ceilings and installing 2 LVL beams. Between the production manager ****, and the 2 Michaelis employees, this was the best experience and the most organized company I have ever worked with. They were there every morning and answered any questions and explained their scope of work for the day and the week. Michaelis did 85% of the job, and when they did use another sub for something else, those other contractors were also top notch. Thank you for a GREAT job by all the people that were involved on this project. I would highly recommend Michaelis for any project that you might need. Rich + ***********************Michaelis Corporation Response
08/01/2022
***** and Rich,Everyone here truly appreciates you taking the time and effort to share that story. I will make sure your kind words and accolades are shared with **** and our staff. All the best, *********************, Michaelis Corporation
Customer Review Rating
Average of 38 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.