Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Ziebart has 18 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Ziebart

              150 S Madison Ave Greenwood, IN 46142-3573

              BBB Accredited Business
            • Ziebart

              710 US Highway 31 N Greenwood, IN 46142-3935

              BBB Accredited Business
            • Ziebart

              8998 E Washington St Indianapolis, IN 46219-6837

              BBB Accredited Business
            • Ziebart

              6155 E 86th St Indianapolis, IN 46250-3641

              BBB Accredited Business
            • Ziebart

              107 E McGalliard Rd Muncie, IN 47303-2008

              BBB Accredited Business

            Business ProfileforZiebart

            Car Rust Proofing
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.95/5stars

            Average of 22 Customer Reviews

            Customer Complaints

            37 complaints closed in last 3 years

            10 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/19/1993

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Ziebart has 18 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Ziebart

                150 S Madison Ave Greenwood, IN 46142-3573

                BBB Accredited Business
              • Ziebart

                710 US Highway 31 N Greenwood, IN 46142-3935

                BBB Accredited Business
              • Ziebart

                8998 E Washington St Indianapolis, IN 46219-6837

                BBB Accredited Business
              • Ziebart

                6155 E 86th St Indianapolis, IN 46250-3641

                BBB Accredited Business
              • Ziebart

                107 E McGalliard Rd Muncie, IN 47303-2008

                BBB Accredited Business
              BBB File Opened:
              7/2/1992
              Years in Business:
              41
              Business Started:
              8/19/1982
              Business Incorporated:
              7/2/1992
              Accredited Since:
              7/19/1993
              Type of Entity:
              Corporation
              Alternate Business Name
              • Auto X-10'D, Inc.
              Business Management
              • Mr. Roger Arthur, Vice President
              • Ms. Brandi Gehring, Customer Service Specialist
              • Mr. Jim Harris, Owner
              Contact Information

              Customer Contact

              • Ms. Brandi Gehring, Customer Service Specialist
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              37 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/25/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I bought Rust protection when I bought s car in *********, **. They said that the warranty is voided if I do not get it rechecked every year in a 60 day window before or after the anniversary date (March 25, 2023). I said I was moving to ***** and traveling would be too hard to get back and do this. They said I could get it done in ***** with no issues as this is a nation company. Now I am due and I call Zeibart in ***** and they told me they would not look at my car. They are not taking new customers unless it is to buy a new rust service. So basically I was sold a product that will no longer be in warrantee. I would never have spent this much money on a product that was not guaranteed. This is false advertising. And I find it interesting that a large company in ***** will take me if I buy the product again but do not have time to recheck their work every year as required. Why keep selling if you cant back up your warrantee. I feel I was scammed out of money as a consumer
              Read More

              Customer Reviews

              22 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Chad T

              1 star

              02/15/2024

              Very very disappointed in the *********** ** Ziebart. I was the first to arrive for my rest, protection and paint protection at 8 AM and there was only my car and one other one I was told that was needing to be worked on and it shouldnt take very long. After two hours of waiting, I went over to find that my car was sitting, waiting to have its paint protection done while there was an employees vehicle being detailed, and four people standing around inside, not doing anything. After mention it to the manager, he himself pulled my car in and stated that it would not take very long for them to wash it and get the paint protection done. This was at 10:15 AM. The person working on my car was busy, listening to his headphones and walking very slowly and gingerly around my car as I stood there and watched waiting for it to be done. While this was going on the employees, vehicle was still getting worked on by one person and they were three standing around, not doing anything else. I did not get my car given to me until 11:30 AM. The lack of urgency when this customer expressed, he needed to be somewhere by 12 PM and the lack of respect by the crew, watching me stand there, waiting for my vehicle, and then not moving any faster will be the reason I will not continue to go to this particular Ziebart anymore for my services.

              Local BBB

              BBB Serving Central Indiana

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.