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Indy Auto Man, LLC has 1 locations, listed below.

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    Customer ReviewsforIndy Auto Man, LLC

    Used Car Dealers
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    View Business profileBBB accredited business

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    15 Customer Reviews

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    • Review from Christopher P

      1 star

      04/06/2024

      At first was very enthusiastic about my purchase until the car started harshly shifting into first and second and third gears. And found out they didn't even service transmission like they should have now they are trying to give me a bunch of runarounds which is sketchy and shady business practices!!
    • Review from Andries F

      1 star

      01/18/2024

      Check out this review of Indy Auto Man Used Cars on ****** Maps *************************************
    • Review from Alexander K

      5 stars

      11/29/2023

      I have purchased 3 vehicles from this establishment! They are always consistently the best deal and their service is top tier. The variety, price, and service is what gets me every time. They know I'll be back!
    • Review from NYVIA T

      1 star

      11/07/2023

      UPDATE: THE WORKERS AT INDY AUTO MAN NOT ONLY TRIED TO "COMPENSATE ME WITH A $250 CHECK TO REMOVE THIS REVIEW" THEY ALSO TOLD ME THAT THEY WOULD BE UNABLE TO RECTIFY THIS ISSUE UNLESS I CHANGED MY REVIEW OF SERVICE! I HAVE INCLUDED SCREENSHOTS OF THEIR STAFF TEXTING ME SUCH! DO NOT BUY FROM THEM THEY RAN MY CREDIT FOR A *** THEY SOLD HOURS PRIOR TO PULLING MY CREDIT. NOTIFIED ME THAT THE *** WAS SOLD AND SUGGESTED THAT I LOOK AT THEIR INVENTORY! FOR CONTEXT I FILLED OUT A CREDIT FORM FOR A SPECIFIC ***, WHICH THEY SOLD...MEANING THE *** WAS NEVER IN THEIR POSSESSION! WEEKS LATER I HAVE A BETTER ***.... FROM A BETTER DEALERSHIP.... FOR A BETTER PRICE! AND ALL I ASKED FOR FROM THEM IS A LETTER STATING FAULT SO THAT I CAN GET THE 8 CREDIT INQUIRIES REMOVED. PLEASE SEE THE ATTACHED SCREENSHOTS (SCREENSHOTS CAN BE FOUND ON ****** REVIEW AND ******** REVIEW) OF THEIR STAFF GIVING ME AN ULTIMATUM BEFORE SENDING THE LETTER. AGAIN, POOR INTERNAL COMMUNICATION, POOR MANAGEMENT AND LEADERSHIP, AND OVERALL 0/10 EXPERIENCE. I WILL ALSO BE TAKING FURTHER ACTION, AS THIS EXPERIENCE HAS BEEN HORRIBLE FROM SALES TEAM TO MANAGEMENT TEAM!
    • Review from Jeff A

      1 star

      10/07/2023

      Dishonest! Buyer Beware! Grossly misrepresented a 2016 ******** G63, I was told it was immaculate, solid, it was terrible! ***** and dings everywhere; command screen broken with a huge line through it: I was promised reimbursement for the $300 Uber ride home which never came! Do yourself a favor and shop elsewhere!
    • Review from Kirshawndra G

      1 star

      08/31/2023

      I guess I should have read these reviews before purchasing my vehicle, but I always want to give businesses a fair chance. I WAS WRONG! I purchased a vehicle last month and it has been there twice for service. My ********** has had an oil leak since I purchased it but I was told it was inspected and there was no oil leak. Valvoline has notified us of the oil leak and the exact place where it is leaking. OIL LEAKS are nothing to be misdiagnosed! It's a safety, liability and negligence issue. Once they have your money, they really don't care! I'm at the point now where I need to get my attorney involved.
    • Review from Nermin K

      1 star

      08/16/2023

      BEWARE!!!short version: I live 4 hours away from these liars. I made a deal a week before I drove to them. Sales man ***** said the vehicle is perfect condition he saw it himself. He said all their vehicles go through a 150 point inspection. (Which is a lie, ***** said so himself). I made a deal for a 2016 Porsche image attached. I told ***** that I will be driving 4 hours to get this vehicle and trade mine in. I've told ***** that I have ******** will be on a tight schedule & to make sure the vehicle is ready to go when I arrive, multiple times, there are text messages for proof. I made it clear that I want to arrive, test drive, sign and leave as I sent all papers (several times) and had all mine with me. I informed ***** several days ahead when I would arrive. ***** ensured me that the vehicle is ready to go a night before & the morning when I drove out. I texted ***** when I was 40 miles away. I arrived, the car is being "cleaned" & they ran out of gas but a gas station across the street that they would fill it. Remember the car was ready to go right? Lied from the first second I met these people. Had no respect for my time. It gets better, I can't make this up. He was PUSHING to sign papers, but first we wanted to testdrive. When I returned with the vehicle, I pointed out to ***** that the vehicle had 2 visible dents one in the front & one in the back that I was never told about. The vent inside the car was broken, chrome piece on the button for windows was broken. None of this was told to me. The MAIN ISSUE was when I opened up the hood to check the engine, I closed the hood and the hood light was on, I was confused. I went back out to check, opened the hood and saw that passenger light was loose. I was able to pick up the whole LIGHT ASSEMBLY with my hands. The only thing that was holding the light down were the cables. I showed that to *****, he goes in gets a random S**** and a S**** DRIVER in front of me and tries to s**** down the light assembly.
    • Review from Justin P

      1 star

      06/05/2023

      The short story: I do not recommend purchasing from this dealership.Long story: BBB has a word limit that isn't even remotely sufficient for me to describe my awful experience. They misrepresent their vehicles, don't provide buyers with options to validate their vehicles, secretly add options to purchase orders without discussion, and ultimately don't stand by their word.The vehicle we purchased didn't have a check engine light on when it was at Indy Auto Man, but the day we received it the light came on: turbo failure. Turbos don't spontaneously fail. Somebody reset the engine codes.Somebody also replaced the battery with a cheap knockoff that needs to be replaced.Somebody also forgot to send my vehicle's paperwork to my state's DMV.Somebody asked for a good review and if I wasn't happy they would do whatever they could to make me happy. They did no such thing despite weeks of back and forth conversations with sales management.Strongly recommend against anyone ever doing business with this place. Read the reviews. They're not kidding.

      Indy Auto Man, LLC Response

      08/14/2023

      ******************, we are sorry that your experience did not live up to your standards.

      We did have a few issues with the paperwork going back and forth.

      After looking in our system we do not see any communication about failed turbos until May 7th which is when the complaint was made. This was almost a month and a half after the vehicle was purchased. 

      The vehicle was purchased as is with no warranty and 4 separate documents were signed acknowledging that if anything were to happen it would be the customers responsibility to repair the vehicle.

      The customer also used the Lemon Squad to inspect the vehicle prior to purchase. If there are any major issues that were missed then we recommend bringing that up to the company that inspected the vehicle prior to sale.

      We will also state that we do not clear engine codes on cars, but as with any machine, mechanical failures do happen which is why we push for all of our customers to buy the an extended vehicle service contract.

    • Review from David R

      1 star

      05/21/2023

      Ignore the 5 star reviews and only read the 1 star reviews. Indy Auto Man will waste your time, gaslight you, and flat out BREAK THE *** to sell you a car. The worst car buying experience Ive ever had. Not only did they illegally sell me a car, their management will make false and hollow offers. On 5 separate occasions I was told a manager would get back to me within a certain timeframe, and they didnt. After a day or so I would reach out, and get told some BS like we tried to call you and we left a message. I never had a missed call or voicemail from them. They record all calls and emails, and I believe they falsify these records by recording fake voicemails to play back to you when you question them it wasnt even my voicemail greeting!! Just read some of the other reviews; managers claiming customers had never even done business with them so THEY can play the victim. The inspection report wasnt even worth the paper it was written on. Dont believe any of the replies managers leave to these reviews.It took the threat of litigation to finally get my money back for the car they illegally sold me. Even then, Im still $2,500 out of pocket due to loan interest, transportation and insurance. Bottom line, steer well clear of this place and save yourself a lot of time, effort, money, and headaches.

      Indy Auto Man, LLC Response

      08/14/2023

      *****, we are sorry that you had the experience you did. 

      It is not good for either party when a vehicle is delivered in any condition other than what the customer expects. 

      Due to the issues and the nature of the deal we bent over backswords to make this work. 

      1st we offered mutliple solutions to fix any of the issues that the vehicle had. When that was not a good enough solution we went back to work and allowed you to return the vehicle.

      After that we went ahead and waived the 10% restocking fee. 

      At this point we believe that as a company we did right by the customer and worked to get to a reasonable solution 

    • Review from Qing Z

      5 stars

      05/16/2023

      I received a detailing package (via a contest) from Indy Auto Man and had a great experience! It felt like I had a new car once they were done!The manager, ******, was professional, speedy, and easy to work with, and he walked me through what was needed/to be done on my car. The team that performed the detailing portion did an amazing job. They even removed a fairly noticeable dent on my front left bumper! My seats are pristine, and my floor mats now look unused.The staff at the location was also very friendly and they even let me stick around at a desk for over an hour when I went to pick up my car so I could (attempt to) buy *********************** tickets.****** was also helpful in helping me find replacement hub caps for my car and went out of his way to locate ones that fit from a third-party website, along with offering to helping install them at no charge.Highly recommend!

      Indy Auto Man, LLC Response

      05/18/2023

      Thank you for your review! We're glad to hear that you had a great experience with the detailing package and that ****** was professional, speedy, and easy to work with. We're pleased that the detailing team did an amazing job restoring your car to its previous state, and that even a noticeable dent was removed! We're happy to ensure the comfort of our customers, which is why our staff is also friendly and accommodating. We're glad that ****** went the extra mile to help you out, and we appreciate your recommendation!

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