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Find a Location

Indy Auto Man, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforIndy Auto Man, LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.87/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/20/2017

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Used car sales, finance, & repair

    Products & Services

    Cars, Compact, Convertible, Coupe, SUVs, Trucks, Vans, Wagon

    Business Details

    Location of This Business
    4031 S East St, Indianapolis, IN 46227-1412
    BBB File Opened:
    8/14/2009
    Years in Business:
    15
    Business Started:
    9/14/2008
    Business Incorporated:
    9/14/2008
    Accredited Since:
    1/20/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Victor Figlin, Co-Owner
    • Ms. Ariel Tanner, Business Development Executive
    Contact Information

    Principal

    • Mr. Victor Figlin, Co-Owner

    Customer Contact

    • Ms. Ariel Tanner, Business Development Executive

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On July 14, 2023 I purchased a 2016 ****** Titan XD. During the sales process I was told the truck was in excellent working condition along with new tires. I purchased a powertrain extended warranty, a few weeks after the purchase the truck went to their service center to have the rear door repaired. Approximately a month after the purchase the truck started making a horrible noise from the suspension and I had two tires rupture, after taking the truck to a mechanic they told me that the truck had some serious issues, the driver leaf spring was broken in half and the driver side lower control arm bolt was broken. I contacted Indy Auto Man and the Sales Manager, ******* was reluctant to repair the truck stating it was an "as is" purchase, after reconsideration due to the safety concern they repaired the trucks leaf spring and bolt, the "new" tires were then found to be discontinued and 2 years older than the truck, I replaced the four tires and they refused to reimburse any of that expense. They had the truck in their service center for 3 weeks. This brings me to December and a check engine light and "reduced power mode" warning, according to the Owners manual this a normal function when the emission system cleans itself, I didn't think much of it until the warning would come on and stay on longer each day until it finally would never turn off. This is now into January, I take the truck to ****** Dealer and they tell me they "know" the truck and that it was in their shop back in June 2023 at the request of Indy Auto Man and ****** gave them and estimate of over $9000 of emission and other repairs. ****** gave me documents that another customer tried to buy the truck in June and returned it because of these repairs. None of this was ever disclosed to me, even after requesting in person and in writing I was wanting a vehicle repair history. I just want the emissions system repaired or replaced by a service center of my choosing and Indy Auto Man cover all the expenses
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christopher P

    1 star

    04/06/2024

    At first was very enthusiastic about my purchase until the car started harshly shifting into first and second and third gears. And found out they didn't even service transmission like they should have now they are trying to give me a bunch of runarounds which is sketchy and shady business practices!!

    Local BBB

    BBB Serving Central Indiana

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