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          Ray Skillman GMC Truck, Inc. has 1 locations, listed below.

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            Business ProfileRay Skillman GMC Truck, Inc.

            New Car Dealers
            BBB accredited business

            Contact Information

            8424 US 31 South

            Indianapolis, IN 46227-6230

            Get Directions
            Visit Website
            (317) 888-9500

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/22/2012

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            GMC Trucks, GMC SUVs, Buick SUVs, Used Cars, Used Trucks

            Business Details

            Location of This Business
            8424 US 31 South, Indianapolis, IN 46227-6230
            BBB File Opened:
            4/28/2008
            Years in Business:
            44
            Business Started:
            7/18/1979
            Business Incorporated:
            7/18/1979
            Accredited Since:
            6/22/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Ray Skillman Buick
            Business Management
            • Mr. Ray Skillman, Owner
            • Mr. Cory Delp, General Manager
            • Mr. Bryan Crowe, CFO
            Contact Information

            Principal

            • Mr. Ray Skillman, Owner

            Customer Contact

            • Mr. Cory Delp, General Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On 12/15/2023 I went to the Ray Skillman GMC Southside and talked with them about possibly trading in my 2014 ***** Equinox as I was having issues with it. I was trying to figure out if it would be possible to trade in with my credit situation or if i should just try and take the Equinox and see about having it repaired to to bide more time with it. I ended up having a friend come over to dealership and she co-signed for me to try and see if could ****************. **** ended up putting us in a 2016 Dodge Challenger. Finance *** worked on the deal for us and told us they could get us financed with the payment we were wanting to stay with. We told them the car tires were bald and *** explained that it was discounted and they would not be able to do anything with tires and told us we had to get warranty and that was non-negotiable.Drove the car home on 12/15/23 to find the passenger head light was out- Emailed *** to let him know and **** said that he would get it in for service the next Friday 12/18/2023- Took to Tires Plus to get new tires- Found out suspension/tire rod safety issue needed repaired- ****** went to Ray Skillman GMC spoke to **** explained the issue was told he would get it in for service for repair at no charge to us 12/19/2023- Check engine light came on 12/20/2023- Bank called for welcome call I told them about the issues that was having they said they would work with dealership to get repaired.12/27/2023- Finally got car in for repair 12/29/2023- Spoke to sales ************************* which blamed me for the bank withholding the money- Was told I needed to call bank and have them release the funds as he was not putting any money into the car. I was told the dealership was just going to back out.1/2/2023- Bank returned approval as dealership was refusing to repair what the bank was requiring for funding. The car as been at dealership for a week now they sold my trade-in and I have no car now and **********************, ***, and dealership do not care.
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            Read 8 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Sharon R.

            01/20/2023

            Deceitful and liars and was lied to several times even had car taken when I was paying. Was told they was fixing it since 26th. Never got a call. I called them. They said because transmission cost about **** they was just going to repo car I been paying on. They going well. Even though I was paying. They said then we just send to credit bureau. They never told me in lease purchase I had to not leave ******** ******* . They told me I couldnt drive out of state even though I pay on it. I originally went there and told them I needed a car beater I travel a lot. They said, we got you. Didnt say I had to drive a certain shot of miles or I couldnt leave the state. They got my money for 2 years and I have no vehicle. They gave me false information. Then they said you got to sign a paper to carry the car to ********-*******. Then when I called back. ***** said there was no such thing. ****** said, I had to. Remind you we have two houses, my car still register in ******* because I still have address there. Going tell me I have no insurance which was lie. Still paying on it. So many lies. When you got a lease car they spouse be responsible for motor and transmission. We cant get to transmission mess nothing up. Cant even put transmission fluid in the car, gotta let so do it. They was wrong and seeking legal service now.
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving Central Indiana

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