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Find a Location

Bill Estes Chevrolet has 1 locations, listed below.

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    Business ProfileforBill Estes Chevrolet

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/24/2020

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4105 W 96th St, Indianapolis, IN 46268-1112
    BBB File Opened:
    5/7/2008
    Years in Business:
    48
    Business Started:
    6/1/1975
    Date of New Ownership:
    2/15/2019
    Business Incorporated:
    11/19/2018
    Accredited Since:
    4/24/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Asbury Indy Chev, LLC
    Business Management
    • Mr. Christopher Low, General Manager
    Contact Information

    Principal

    • Mr. Christopher Low, General Manager

    Customer Contact

    • Mr. Christopher Low, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On December 30, 2023 my husband bought a 2019 Dodge Challenger from Bill Estes in *******.As soon as he got the vehicle home, he had to buy new rims for the car because 1 of the rims was cracked and had been welded together. It is now February 14, 2024 and his temporary license plate is expired and he still has not received the correct paperwork to be able to register the car with the department of motor vehicles! We have called, sent numerous emails, and cannot get a response from anyone! We now a vehicle that we are illegally driving because we can not register this vehicle because we do not have the correct paperwork from the dealership, and they will not communicate with us.I contacted the ******** ********** of ***** Vehicles and the tried to run the *** number and it doesnt even show where they have sent in any paperwork for him to get the car registered.In fact, the woman I spoke with at the ********** of ***** Vehicles told me this was now a legal matter since the temporary tags are expired.So, now my husband is forced to drive this car with expired temporary tags and chance getting a citation because he doesnt have the right paperwork to get it registered. Who is going to pay for the citations?
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jacob R

    1 star

    02/02/2024

    I do not recommend ever buying or trading a car with Bill Estes Chevrolet. My wife and I traded her old car there almost 6 months ago and they never transferred the title or registration information out of her name to theirs or a new purchaser. A few months ago she received a notice for a parking ticket that we had to dispute because the car no longer is in her possession. We just got a notice in the mail that her OLD CAR THAT WAS TRADED was sitting in police impound. After looking up the address it was towed from, we found that it was involved in a homicide a week ago. (Jan 27th ****) I called the police/impound lot and explained the car was traded and they said it will not affect her whatsoever. However Bill Estes put her in a situation that could have ended up way worse than it did.On top of that, they stated they detailed the new to us used car we purchased. About a month into her owning the car she found drug paraphernalia stuffed into the seats including drug a distribution scale, bags, and residue.She has had to take the car in for repairs and they didnt want to work with the warranty that she purchased when buying the car from Bill Estes. All around very disappointed with this dealership.

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