This Business Is Not BBB Accredited, L.L.C., L.L.C.

(866) 964-2867, L.L.C.

15 years in business
5005 Mitchelldale St Ste 100
Houston, TX 77092-7244
Fax Numbers
  • (713) 476-7801
Additional Phone Numbers
  • (713) 574-5287
Additional Email Addresses
BBB File Opened: 05/16/2007
Business Started: 10/10/2002
Business Incorporated: 01/01/2004 in FL
Type of Entity
Business Management
  • Mr. Adam Farrar, Owner
  • Mr. Joshua Martin, Director of Customer Service
Business Category
  • Web Hosting
Additional Information
  • The parent company of, LLC is Endurance International Group Inc; which is an accredited business in the Burlington, MA Bureau service area. Please see link for additional business review information.

Products & Services
goMobi mobile design suite, Sitelock site security. Codeguard which is a back up solution, several control panels depending on user preference.
Refund & Exchange Policy: 
45 day money back guarantee, no questions asked.


Pattern of Complaint

Since September of 2017, the BBB of Houston & South Texas has received numerous complaints and customer reviews that are exhibiting the following pattern:

According to consumer’s complaints and customer reviews, it has been alleged by consumers that the business practices of Hostgator are deceptive. Many of the concerns mentioned are consumers paying for services they are not receiving, cancellations not being processed in a timely manner and not... Read More


This company provides web hosting services, including: reseller hosting, dedicated hosting, professional and beginner services, and website name registration.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for, L.L.C. include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service., L.L.C.

This Business Is Not BBB Accredited, L.L.C.

Customer Review Rating:


Composite Score: