This Business Is Not BBB Accredited

RTIC Coolers LLC

RTIC Coolers LLC

(855) 527-6993

RTIC Coolers LLC

20702 Hempstead Road, Suite 110
Houston, TX 77065
Additional Email Addresses
  • help@rticcoolers.com
  • regina@corpsupportusa.com
BBB File Opened: 11/19/2015
Business Category
  • Water Coolers
Products & Services
The business offers Coolers and Drinkware.
Refund & Exchange Policy: 
The business offers a 90 day no hassle returns.

F

Pattern of Complaint

Since January 2016, the BBB of Houston & South Texas has received multiple disputes that exhibit the following pattern.  

 According to consumer disputes, it has been alleged that RTIC Coolers, LLC has been accepting payment for product in advance and then not delivering.  The consumers have alleged that they are informed the product is on backorder and then are unable to make contact with the business via phone or email to get a status of the o... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for RTIC Coolers LLC include:

  • Length of time business has been operating
  • 83 complaint(s) filed against business
  • Failure to respond to 35 complaint(s) filed against business
  • Length of time business has taken to respond to complaint(s)
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

M: 8:00 AM-5:00 PM
T: 8:00 AM-5:00 PM
W: 8:00 AM-5:00 PM
Th: 8:00 AM-5:00 PM
F: 8:00 AM-5:00 PM
S: Closed
Su: Closed

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

RTIC Coolers LLC

This Business Is Not BBB Accredited

RTIC Coolers LLC

Customer Review Rating:

13%
87%

Composite Score: