This Business Is Not BBB Accredited

Double Groove LLC

Double Groove LLC

(302) 722-4141

Double Groove LLC

538 W 21st St # 77490
Houston, TX 77008-3642
Additional Email Addresses
  • support@doublegroovellc.com
  • support@playflex.net
BBB File Opened: 02/12/2013
Business Category
  • Video Game Supplies
Alternate Business Names
  • AllGame Media LLC
  • APX Play
  • DexPlay
  • Gurlmedia
  • Kiltmedia
  • Playflex
  • Stonerplay
  • Tzarmedia
  • Vegplay

Pattern of Complaint

Since June 2015, the BBB of Houston & South Texas has received multiple disputes that exhibit the following pattern.  

According to consumer disputes, it has been alleged that Double Groove LLC is erroneously representing free trial memberships to several online gaming and media sites and charging the consumer a membership fee and a cancellation fee during the free trial period.  The consumers also allege that they are joining the media sites fo... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Double Groove LLC

This Business Is Not BBB Accredited

Double Groove LLC