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Find a Location

CPAP.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CPAP.com

      13235 N Promenade Blvd Stafford, TX 77477-3957

      BBB Accredited Business
    • CPAP.com

      10101 Stafford Centre Dr Ste B Stafford, TX 77477-5027

      BBB Accredited Business

    Business ProfileforCPAP.com

    Sleep Center
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.87/5stars

    Average of 928 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/11/2018

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company specializes in the sale of oxygen equipment and CPAP Machines for the treatment of sleep apnea. 

    Products & Services

    CPAP.com is an internet retailer of CPAP and oxygen equipment for the treatment of Sleep Apnea.

    Business Details

    This is a multi-location business.

    Find a Location

    CPAP.com has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • CPAP.com

        13235 N Promenade Blvd Stafford, TX 77477-3957

        BBB Accredited Business
      • CPAP.com

        10101 Stafford Centre Dr Ste B Stafford, TX 77477-5027

        BBB Accredited Business
      Location of This Business
      13235 N Promenade Blvd, Stafford, TX 77477-3957
      BBB File Opened:
      6/17/2008
      Years in Business:
      32
      Business Started:
      1/10/1992
      Business Started Locally:
      1/10/1992
      Business Incorporated:
      11/27/1996
      Accredited Since:
      5/11/2018
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 10:00 PM
      T:
      8:00 AM - 10:00 PM
      W:
      8:00 AM - 10:00 PM
      Th:
      8:00 AM - 10:00 PM
      F:
      8:00 AM - 10:00 PM
      Sa:
      8:00 AM - 6:00 PM
      Su:
      Closed
      Additional Contact Information

      Fax Numbers

      • (713) 541-7370
        Primary Fax
      • (866) 353-2727
        Other Fax

      Email Addresses

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/02/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I purchased a Travel Airmini Travel CPAP on 7/25. The device is small and meant to be travelled with. I used it 1 time and the second time I tried to use it on 9/1 the device started and 10 minutes later. The device can not be powered back on. This is a medical device meant for my 13 year old to sleep safely and he is out of the state without his necessary medical device for 5 days. I called the company who is asking me to ship the fault device back WITH MY OWN $$ AND that it may take up to 6 weeks to fix. They also noted that if it's passed 30 days I will be responsible to pay for any issues. I am dismayed at this policy. I have had the device for 35 days and it's broken after 1 use. It's meant for travel which means it's not used daily. Their policy is faulty and meant to but the issue of poor quality on the consumer. In the meantime my son has no medically necessary device for FIVE DAYS!
      Read More

      Customer Reviews

      928 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marci A

      5 stars

      04/08/2024

      Corine was very helpful and courteous! she assisted me with the promotion and order. Thanks!

      Local BBB

      BBB of Greater Houston and South Texas

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