Business ProfileforBest Roofing & Siding

In early November 2023, based on several favorable online reviews, we hired Best Roofing and Siding, owned by Keith Caffey, to 1) replace our roof, 2) prep and paint the outside of our home, 3) replace the gutters and 4) place backer rod between the hardi-plank and foundation around the perimeter of our home and seal it. The job started on Dec 5th and Dec 13th we stopped the job due to concerns with the work. While there are numerous issues to be made about each portion of this project, the most concerning was the work on the roof itself. We hired an engineering company to inspect our roof after the “roof was completed.” The inspection revealed six (6) deficiencies that do not meet code nor current standards. 1) A 12” x 18” section of decking is missing. 2) There are several deflections in the decking between the rafters. 3) There’s a 4” bump on the decking that prevents the shingles from lying flat. 4) The drip edge was improperly installed. 5) One of the roof jacks doesn’t have the vertical pipe extending out the roof. 6) Areas of shingles were not installed according to the manufacturer’s instructions. Three (3) of the six (6) deficiencies require the roof covering to be removed and the other three (3) deficiencies require replacement, correcting and reinstalling to meet code and standards. Additionally, since we refused to pay the remaining balance of the contract pending the outcome of the inspection, Best Roofing and Siding has sent us a Notice of Intent to Lien. In turn, despite Best Roofing and Siding receiving thousands of dollars over the material cost, Best Roofing and Siding apparently did not pay the supplier so now the supplier has sent both Best Roofing and Siding and ourselves a first notice. Now we, the clients, are having to seek legal representation.