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Find a Location

Big State Home Buyer, LLC has 1 locations, listed below.

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    Business ProfileforBig State Home Buyer, LLC

    Real Estate Investing
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.25/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/29/2010

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company specializes in buying homes from people who are facing a variety of life circumstances.

    Business Details

    Location of This Business
    2800 North Loop W Ste 925, Houston, TX 77092-8922
    BBB File Opened:
    4/27/2010
    Years in Business:
    19
    Business Started:
    1/1/2005
    Accredited Since:
    4/29/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brian Spitz, Owner
    Contact Information

    Principal

    • Mr. Brian Spitz, Owner

    Customer Contact

    • Mr. Brian Spitz, Owner
    Additional Contact Information

    Fax Numbers

    • (713) 263-7460
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    In 2019 I lost my husband to a tragic gunshot to the stomach tragedy lost my home lost my husband and my mom just got diagnosed with Stage 5 Renal Failure. I also had got diagnosed with severe PTSD, Anxiety, and severe Depression. I moved in with my mom and became her 24hr caregiver. My mom passed in June of 2021 and left me everything. My family abdon me I was left in grief of my husband my mom having the PTSD I could not leave the house and got behind on my mortgage pymts the land was already paid off. I got frantic and my decision making is not good and decided to go with big state. At first they were so nice they new about my mental issues and were willing to help me and purchase my home and land. Telling me there would be no cost to me. THey would take all the stress of my shoulders. Justin never would communicate with me i did all initiating. Told me one closing date after another. They finally give me a number of 86k I thought that was low but I accepted it to to only come back again with another amended contract with 60k, again didn't want to accept it but I felt pressured and took it. I finally got a probate court date but i researched and seen they already had put my land in their name before probate and anything was in my name no response from Justin when I brought that to his attention. Probate was over and finally they had a closing date but when the 60k offer came in i got in text from Justin the they were offering the 60k with no out of pocket cost to me. When the mobile notary came out which i did not know cost me 150$ every time i read the contract and at the end they were only going to pay me 23K for a property that will sell for 180k. When I called because I was refusing to sign they tell me I sign or I would get less than that and they would turn it into legal and I would be paying for that too. I am hurt disgusted by these people ethics. I have been thru so much not even wanting to sell what my mom left me. This in my opinion this was negligent misinterpretation and i am not happy!
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William C

    5 stars

    03/21/2024

    My client just closed on her house in Houston with Big State Home Buyer. Andree, Jennifer, and Cynthia were a pleasure to work with. We closed in two weeks and my client is over the moon with the sale. It was a great experience and they made the process seamless.

    Local BBB

    BBB of Greater Houston and South Texas

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