Business ProfileforGillman Subaru North Houston

I purchased two vehicles from here back in October 2022. The initial interaction with the salesperson was pleasant. However, after just a few days, I started noticing issues with the cars. When I tried to reach out to the dealership, they just gave me the runaround every single time. I would call and ask for someone to contact me so I could resolve my issues, but nobody would ever call me back. Then I would get transferred to a line to speak to someone about the issues, and I would never get an answer, even after leaving a message. I even went to the dealership on two separate occasions, and I was told by the salesman and the sales manager that they did not have anyone available to help me. I was even told that they wouldn't do anything for me anyway because I purchased the cars "as is." The night I purchased the cars, I was told I would have all the paperwork emailed to me, and to this day, I have not received it. I feel like I'm stuck with two defective cars that I am paying for, and they just wiped their hands clean of any responsibility. This is the worst experience I have ever had with any dealership. It's incredibly frustrating. I would NEVER recommend this place to anyone. The fact that it has been over 6 months and I have not been helped a single time is completely unacceptable and I am incredibly disappointed with this experience.