This Business Is Not BBB Accredited

Selene Finance

Selene Finance

(877) 768-3759

Selene Finance

9 years in business
Headquarters
9990 Richmond Ave Ste 400
Houston, TX 77042-4546
Fax Numbers
  • (866) 926-5496
Additional Phone Numbers
  • (713) 625-2026
  • (877) 735-3637
Additional Email Addresses
  • customerservice@selenefinance.com
  • Leesa.Guyton@selenefinance.com
BBB File Opened: 04/05/2010
Business Started: 01/01/2008
Type of Entity
Partnership
Business Management
  • Karen Bellezza, President
  • Mr. Larry B Litton, Chairman
  • Shane Ross, Chief Operating Officer
  • Mr. Brian Stauffer, Executive Vice President
Business Category
  • Loan Modification
  • Real Estate Loans
  • Real Estate Loan Modification

Additional Information
  • Selene Finance Chairman is Larry Litton Jr. previously of Litton Loans.

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Pattern of Complaint

Beginning October 2012, BBB Houston began reviewing increased complaint activity on this company and found there to be a pattern of complaints. 

Complainants who contacted BBB appear to have had Selene Finance take over the servicing of their mortgage loans from another servicer. According to complaints, Selene Finance often claims that consumer's mortgage payments are never received or are received after their due date resulting in late charges... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Selene Finance include:

  • Failure to respond to 4 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Selene Finance

THIS BUSINESS IS NOT BBB ACCREDITED

Selene Finance

Customer Review Rating:

100%

Composite Score: