BBB Business Review

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BBB Accredited Business since

Nova-Tech International, Inc.

Additional Locations

Phone: (281) 359-8538 Fax: (281) 359-0084 View Additional Phone Numbers 800 Rockmead Dr., Suite 102, Houston (Kingwood), TX 77339 View Additional Email Addresses View Additional Web Addresses

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Stocking Distributor/Reseller of laboratory equipment, supplies and process equipment. Balances and Scales , Centrifuges , Colorimeters & Turbidity Meters , Conductivity & TDS Meters , Dissolved Oxygen Meters , Filter Paper , General Laboratory Equipment , Glassware, Laboratory , Hotplates & Stirrers , Hydrometers , Hygrometers and Barometers , Jar Testing Equipment , Microscopes , Mixers & Shakers , pH / ORP / ISE Meters , Pipettors , Plasticware, Laboratory , Polarimeters , Porcelain, Laboratory , Refractometers , Sterilization & Temperature Control Equipment , Thermometers, Temperature Meters & Controllers , Timers, Stopwatches, Clocks & Controllers , Water Testing Kits , Chemical Metering Pumps , Process Equipment Accessories , Process Control Systems

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Nova-Tech International, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Nova-Tech International, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: August 06, 2004 Business started: 01/01/1986 in TX Business incorporated 07/01/1995 in TX
Type of Entity


Business Management
Mr. Kent Anderson, V.P.
Contact Information
Principal: Mr. Kent Anderson, V.P.
Business Category


Products & Services

Nova-Tech International, Inc. sells the following brand(s): A & F Machine Products, Adam Equipment, Atago, Bellwether, Benchmark, Chem-Tech, Control Company, D&N Deutsch & Neumann, EC Engineering, ICL Laboratories, IntelliSense, Koflo, LiquiVision, LMI Pump & Controls, Mec-O-Matic, MICROtrac, MicroVision, Munktell, Nalgene, Oakton Instruments, OMNI, Pulsafeeder , PULSAtrol, PULSAtron, PULSAtron Plus, Schmidt + Haensch, Sibata, Taylor, Taylor Technologies, United Scientific, UniVision, VanGuard, Vee Gee Scientific

Nova-Tech International, Inc. offers the following product(s): Analytical and Precision Balances, Anti-Vibration tables, Bel-Art Products, Buffer Solutions, Calibration Columns, Check Weighing Balances, Chemical Tanks, Chem-Tech Metering Pumps, Compact Balances, Conductivity meters, Controllers, Counting Scales, Dataloggers, Diaphragm pumps (Simplex, Duplex, Triplex, Quad), Dissolved Oxygen meters, Electrodes, H-B Instrument, Hydrometers, Injection Quills, Jar Mixers, Laboratory DAF Batch Testers, Laboratory Glassware, Laboratory Jar Mixers, Mec-O-Matic Metering Pumps, Metering Pumps, Microscope camera systems, Microscopes, Mixers, Omni Metering Pumps, ORP meters, pH meters, Piston pumps (Simplex, Duplex, Triplex, Quad), Platform Scales, Polarimeters, Process control systems, Pulsatron Metering Pumps, Pulsatron Plus Metering/Controller Pumps, Refractometers, Refractometers, Schmidt + Haensch Brand, Scienceware, Shot feeders, Static Mixers, TDS meters, Temperature Probes, Thermometers, Traceable Conductivity meters, Traceable Humidity, pressure, weather meters, Traceable Light, multimeter, sound, tachometers, Traceable Thermometers, Traceable timers, and clocks, Water Analysis Test Kits and Reagents, Weighing Beams

Method(s) of Payment
Visa, MasterCard, Discover, American Express, Google Checkout, Checks, Wire Transfer.
Refund and Exchange Policy
Nova-Tech International (Nova-Tech) retains the exclusive and sole right as to whether an item may be returned, exchanged or order canceled. Nova-Tech therefore encourages customers to use caution when placing an order, as once placed the order can not be canceled, nor the item returned or exchanged unless Nova-Tech expressly consents.

In order to obtain a refund or exchange, prior approval must be given by Nova-Tech.
Request the Nova-Tech Return Authorization Form by calling (866) 433-6682 (8AM-5PM, CST, Monday through Friday. Once Nova-Tech has approved the return, a Return form will be sent to you with shipping instructions.

Generally, Nova-Tech will consider returns within thirty (30) days of purchase.
Refunds are for the cost of product only; shipping and handling charges are not refundable
Only unused and undamaged items in original product packaging will be accepted for return to stock
All credits/refunds are based on acceptance of material as new and unused by our inspection personnel.

At Nova-Tech's sole discretion, Nova-Tech may impose up to a twenty-five percent (25%) restocking fee on items returned.

Customer Review Rating plus BBB Rating Summary

Nova-Tech International, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.