BBB Logo

Better Business Bureau ®
Start With Trust®
In Greater Houston and South Texas

BBB Business Review

Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are You the Business Owner of Nova-Tech International, Inc.?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Nova-Tech International, Inc.

Additional Locations

Phone: (281) 359-8538 Fax: (281) 359-0084 View Additional Phone Numbers 800 Rockmead Dr., Suite 102, Houston (Kingwood), TX 77339 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Stocking Distributor/Reseller of laboratory equipment, supplies and process equipment. Balances and Scales , Centrifuges , Colorimeters & Turbidity Meters , Conductivity & TDS Meters , Dissolved Oxygen Meters , Filter Paper , General Laboratory Equipment , Glassware, Laboratory , Hotplates & Stirrers , Hydrometers , Hygrometers and Barometers , Jar Testing Equipment , Microscopes , Mixers & Shakers , pH / ORP / ISE Meters , Pipettors , Plasticware, Laboratory , Polarimeters , Porcelain, Laboratory , Refractometers , Sterilization & Temperature Control Equipment , Thermometers, Temperature Meters & Controllers , Timers, Stopwatches, Clocks & Controllers , Water Testing Kits , Chemical Metering Pumps , Process Equipment Accessories , Process Control Systems

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Nova-Tech International, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Nova-Tech International, Inc. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

BBB file opened: August 06, 2004 Business started: 01/01/1986 in IL Business incorporated: 07/01/1995 in TX
Type of Entity


Business Management
Mr. Kent Anderson, V.P.
Contact Information
Principal: Mr. Kent Anderson, V.P.
Business Category


Products & Services

Nova-Tech International, Inc. sells the following brand(s): A & F Machine Products, Adam Equipment, Atago, Bellwether, Benchmark, Chem-Tech, Control Company, D&N Deutsch & Neumann, EC Engineering, ICL Laboratories, IntelliSense, Koflo, LiquiVision, LMI Pump & Controls, Mec-O-Matic, MICROtrac, MicroVision, Munktell, Nalgene, Oakton Instruments, OMNI, Pulsafeeder , PULSAtrol, PULSAtron, PULSAtron Plus, Schmidt + Haensch, Sibata, Taylor, Taylor Technologies, United Scientific, UniVision, VanGuard, Vee Gee Scientific

Nova-Tech International, Inc. offers the following product(s): Analytical and Precision Balances, Anti-Vibration tables, Bel-Art Products, Buffer Solutions, Calibration Columns, Check Weighing Balances, Chemical Tanks, Chem-Tech Metering Pumps, Compact Balances, Conductivity meters, Controllers, Counting Scales, Dataloggers, Diaphragm pumps (Simplex, Duplex, Triplex, Quad), Dissolved Oxygen meters, Electrodes, H-B Instrument, Hydrometers, Injection Quills, Jar Mixers, Laboratory DAF Batch Testers, Laboratory Glassware, Laboratory Jar Mixers, Mec-O-Matic Metering Pumps, Metering Pumps, Microscope camera systems, Microscopes, Mixers, Omni Metering Pumps, ORP meters, pH meters, Piston pumps (Simplex, Duplex, Triplex, Quad), Platform Scales, Polarimeters, Process control systems, Pulsatron Metering Pumps, Pulsatron Plus Metering/Controller Pumps, Refractometers, Refractometers, Schmidt + Haensch Brand, Scienceware, Shot feeders, Static Mixers, TDS meters, Temperature Probes, Thermometers, Traceable Conductivity meters, Traceable Humidity, pressure, weather meters, Traceable Light, multimeter, sound, tachometers, Traceable Thermometers, Traceable timers, and clocks, Water Analysis Test Kits and Reagents, Weighing Beams

Method(s) of Payment
Visa, MasterCard, Discover, American Express, Google Checkout, Checks, Wire Transfer.
Refund and Exchange Policy
Nova-Tech International (Nova-Tech) retains the exclusive and sole right as to whether an item may be returned, exchanged or order canceled. Nova-Tech therefore encourages customers to use caution when placing an order, as once placed the order can not be canceled, nor the item returned or exchanged unless Nova-Tech expressly consents.

In order to obtain a refund or exchange, prior approval must be given by Nova-Tech.
Request the Nova-Tech Return Authorization Form by calling (866) 433-6682 (8AM-5PM, CST, Monday through Friday. Once Nova-Tech has approved the return, a Return form will be sent to you with shipping instructions.

Generally, Nova-Tech will consider returns within thirty (30) days of purchase.
Refunds are for the cost of product only; shipping and handling charges are not refundable
Only unused and undamaged items in original product packaging will be accepted for return to stock
All credits/refunds are based on acceptance of material as new and unused by our inspection personnel.

At Nova-Tech's sole discretion, Nova-Tech may impose up to a twenty-five percent (25%) restocking fee on items returned.

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Phone Numbers


Additional Web Addresses


Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations