BBB Accredited Business Profile

Fantasy Forge Jewelry, Inc.

Fantasy Forge Jewelry, Inc.

(281) 222-2852

Fantasy Forge Jewelry, Inc.

27 years in business
18904 FM 1488 Rd. Box 331
Magnolia, TX 77355
Additional Phone Numbers
  • (866) 722-6694
Additional Email Addresses
  • customerservice@fantasyforgejewelry.com
Additional Website Addresses
BBB File Opened: 08/09/2013
Business Started: 10/16/1989
Business Incorporated: 10/16/1989 in TX
Type of Entity
Corporation
Business Management
  • Mr. Chris Evans, Owner
Business Category
  • Jewelers - Retail
Products & Services
Men's Jewelry, Women's Jewelry, Surgical Stainless Steel Rings, Surgical Stainless Steel Pendant Necklaces, Surgical Stainless Steel Bracelets, Surgical Stainless Steel Earrings, Surgical Stainless Steel Neck Chain Necklaces, Tungsten Rings, Jewelry, Stainless Steel, Tungsten Carbide
Methods of Payment
  • Credit or debit cards in Visa and Master Card, PayPal, Pay with Amazon, Electronic Checks.
Refund & Exchange Policy: 
Simple Exchanges: Domestic exchanges include free processing and domestic return shipping via USPS First Class Mail back to the customer.
International Exchanges will be charged $5.95 for return International First Class shipping back to you the customer. Refunds will be given after we receive the item(s) back. Refunds will be given in the same manner that payment was made originally. 

Returns
If you are unsatisfied with your purchase simply return it for a refund or exchange. Buyer is responsible for any return or exchange shipments. We must be notified of all returns before sending the item(s) back to us. Buyer must send any and all returns back to our mailing address below within 30 days of receiving the item(s). Item(s) must be returned in the same new, "un-used" condition as they were sent. Item(s) must be returned to us in a small box or a padded bubble mailer (recommended). Do not return an item(s) to us in a regular letter envelope as this will not protect the item(s) during transit, we will not be held responsible for a lost or damaged item(s) during transit back to our mailing address. Original shipping and handling to you and returns back to our facilities is non-refundable. 

Allergic Reaction Returns: Fantasy Forge Jewelry has served the hypoallergenic marketplace for over 8 years without one hypoallergenic complaint. The hypoallergenic state of our designs has been verified time and time again, even from those customers who are very sensitive to nickel, lead or other inexpensive, unfriendly, base metals. In the rare case you have an allergic reaction to one of our designs simply return the item for a refund.

If the above steps are not taken to properly return or exchange an item(s) to us we will not accept the return / exchange. If a return is made to us that we cannot accept for any of the above reasons we will send the item back to the address that was provided with payment. Please email us before purchasing, returning or exchanging if you have any questions about our return policy. 

Please follow the shipping steps stated above to insure that your return or exchange will be processed safely and as quick as possible. These specific steps will help to protect both parties if the package is lost or damaged during return transit. Fantasy Forge Jewelry is not responsible for lost or damaged item(s) during return shipments, we always recommend insurance if available. If a return is made to our facility that we cannot accept for any of the above reasons we will send the item back to the address that was provided with payment, thank you. 

Main Email Address: customerservice@fantasyforgejewelry.com

Office Hours: Mon. - Fri. 9am - 4pm CST
Toll Free: 1-866-722-6694
Local: (281) 222-2852
International: 01+281+222-2852
Fax: (281) 259-5993

Shipping and mailing address only, this location is not our studio or a storefront:
Fantasy Forge Jewelry
Old Town Center
18904 FM 1488 Box # 331
Magnolia, TX 77355
BBB accredited business

A+

Overview

This company is an online jewelry store specializing in hypoallergenic products.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Fantasy Forge Jewelry, Inc.

Fantasy Forge Jewelry, Inc.

BBB ACCREDITED SINCE 08/14/2013

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