BBB Accredited Business Profile

Services by Reliant

Services by Reliant

(855) 457-5700

Services by Reliant

11 years in business
Headquarters
1201 Fannin St
Houston, TX 77002-6929
Fax Numbers
  • (713) 979-4778
Additional Phone Numbers
  • (713) 457-5700
  • (844) 248-2254
Additional Email Addresses
  • connectservice@reliant.com
Additional Website Addresses
BBB File Opened: 08/13/2008
Business Started: 02/08/2006
Business Started Locally: 02/08/2006
Business Incorporated: 02/08/2006 in TX
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Bradley Miller, Director, Continuous Process Improvement
Contact Information
  • Principal: Mr. Scott Burns, General Manager
  • Customer Service: Ms. Roxana Torres, Customer Service Manager
Business Category
  • Heating and Air Conditioning
Products & Services
Minor repairs come with a 30 day labor warranty. Major replacement of equipment, labor warranty ranges from 1 year to 12 years, depending on the product purchased.
Alternate Business Names
  • NRG Home Services
  • NRG Home Services, LLC
  • Reliant Energy Retail Services, LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Refund & Exchange Policy: 
Minor repairs come with a 30 day labor warranty. Major replacement of equipment, labor warranty ranges from 1 year to 12 years, depending on the product purchased.
BBB accredited business

A+

Overview

This company offers Home Maintenance Plans, tankless water heaters, gas/electric water heaters, gas/electric central air conditioner, gas/electric central heater, communicating air conditioning systems, home sewer replacement/repair, waterline replacement/repair, gas pipe replacement/repair, plumbing slab replacement/repair, whole home water filtration system, on demand hot water pumps, whole home generator, slab leak detection, garbage disposals, plumbing inspections, HVAC inspection, electrical inspection, drain and sewer snaking, attic insulation, ductwork, home energy audits, preventative maintenance, HVAC tun up, plumbing tune up and electrical tune up.  

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 7:30 AM-6:00 PM
T: 7:30 AM-6:00 PM
W: 7:30 AM-6:00 PM
Th: 7:30 AM-6:00 PM
F: 7:30 AM-6:00 PM
S: 8:00 AM-4:00 PM
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Services by Reliant

Services by Reliant

BBB ACCREDITATION SINCE 11/13/2013

Customer Review Rating:

97%

Composite Score: