This Business Is Not BBB Accredited

Direct Energy, LP

Direct Energy, LP

(888) 305-3828

Direct Energy, LP

32 years in business
12 Greenway Plaza, Suite 600
Houston, TX 77046
Fax Numbers
  • (972) 373-2216
Additional Phone Numbers
  • (918) 493-9524
  • (817) 731-0099
  • (866) 469-2464
  • (713) 877-3500
  • (888) 305-3828
  • (713) 877-3500
  • (713) 877-3500
  • (877) 877-3268
  • (888) 552-5596
  • (972) 373-3810
  • (918) 493-9556
  • (866) 238-1360
  • (866) 322-5563
  • (800) 805-8586
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 03/26/2002
Business Started: 01/01/1985
Type of Entity
Business Management
  • Mr. Badar Khan, President & CEO
  • Mr. Paul Dobson, Chief Operations Officer
  • Mr. David Draper, Director of TX Commerical
  • Ms. Jennifer Lee, Sr. Manager of Vendor Operations
  • Mr. John Thomas, Sr. Manager of Complaints
Business Category
  • Electric Companies
Alternate Business Names
  • First Choice Power
  • CPL Retail Energy
  • Gateway Power Services
  • Energetix, Inc
  • NYSEG Solutions
  • Vectren Source
  • New Leaf Energy
  • WTU Retail Energy
  • Hess Energy Marketing
  • Gateway Energy

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with them as well.



This company provides energy solutions and services for both residential and commercial consumers.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
The business's BBB file information is being reviewed and/or updated.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Direct Energy, LP


Direct Energy, LP

Customer Review Rating: