This Business Is Not BBB Accredited

Cardtronics

Cardtronics

(832) 308-4000

Cardtronics

20 years in business

Houston, TX 77042
Additional Phone Numbers
  • (281) 596-9988
  • (800) 786-9666
Additional Email Addresses
  • dgiles@cardtronics.com
BBB File Opened: 01/25/2005
Business Started: 01/01/1997
Business Management
  • Mr. Donna Giles, Paralegal
  • Mr. Michael Keller, General Counsel
Business Category
  • Banks

C+

Pattern of Complaint

Since December 2015, the BBB of Houston & South Texas has received multiple disputes that exhibit the following pattern.  

According to consumer disputes, it has been alleged that Cardtronics has been debiting consumer’s accounts and not dispensing the money from the ATM machines.  The consumers are alleging that their accounts are being debited for the withdrawal amount and are receiving partial or none of the withdrawal amount.  The consumers ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Cardtronics include:

  • Failure to respond to 3 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Cardtronics

THIS BUSINESS IS NOT BBB ACCREDITED

Cardtronics

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