Business ProfileforCar Audio Zone

I went to this location around May 18th, 2022 to purchase a car radio. The model was for a **** ******* for $950. The owner Shawn ***** had the radio installed and a few weeks later I reach out to Mr. ***** due to the radio glitching and freezing. Mr. ***** stated to me that he could have the radio removed but it would take time due to his illness and him being down due to it. I was completely understandable at the time and wait a few months to see about getting the radio removed at a later time to give him time to recover. The radio was finally removed and no credit was given nor did he inform the original leasing provided that he removed the merchandise and kept it in his store to sell for a cheaper price. I’ve reached out to Mr. ***** who stated that the business is now permanently closed and no longer has anything that the other store had. After doing research online the company is not closed and he refused to resolve the issue at hand and did not want to provide the *********** ******* with the information that he had an employee remove the radio at the location **** ** *** ******* **** * ******** ** *****. Nor did he want to provide a return receipt or a credit invoice. The invoice for this was ***** *** *** ***** *** ***** At this time I would like to get an explanation as to why would a grown man want to mess over a woman knowing that business was done to have this item removed from my red Nissan rogue. I’m currently asking that the. Amount of $400 be sent of to clear this and resolve the issue. Which is a big difference for the $950 the leasing company is requesting. I’m willing to meet more than have but as request do your diligence and make this right.