BBB Accredited Business Profile

Lone Star Chevrolet

Lone Star Chevrolet

(281) 517-7000

Lone Star Chevrolet

15 years in business
Headquarters
18900 Northwest Freeway
Houston, TX 77065
Fax Numbers
  • (281) 517-1910
Additional Phone Numbers
  • (281) 517-7041
Additional Email Addresses
  • johnnie.smith@lonestarchevrolet.com
  • Karen.McKemie@sonicautomotive.com
Additional Website Addresses
BBB File Opened: 03/10/2010
Business Started: 10/01/2001
Business Started Locally: 10/01/2001
Type of Entity
Partnership
Business Management
  • Johnnie Smith, General Manager
Business Category
  • Auto Dealers - New Cars
  • Auto Dealers - Used Cars
  • Auto Repair & Service

Additional Information
  • Lone Star Chevrolet is a subsidiary of Sonic Automotive.   Sonic Automotive has a corporate headquarters in Charlotte North Carolina and a report on that headquarters location may be found at the following link:   http://www.bbb.org/charlotte/busine...
  • Lone Star Chevrolet is a subsidiary of Sonic Automotive.   Sonic Automotive has a corporate headquarters in Charlotte North Carolina and a report on that headquarters location may be found at the following link:  

    http://www.bbb.org/charlotte/business-reviews/auto-dealers-new-cars/sonic-automotive-inc-corp-headquarters-in-charlotte-nc-105584  

    Sonic Automotive has a regional office in the greater Houston area and that report may be found at the following link:  

    http://www.bbb.org/houston/business-reviews/auto-dealers-new-cars/sonic-automotive-inc-in-houston-tx-2758/  

    Since January of 2008, the Greater Houston BBB has been sending all new complaints filed on any individual dealership to Sonic Automotive for resolution. We are in talks with both the regional office and specific dealerships to try to get past complaints and future complaints answered, addressed and resolved. Please check this report for any further updates.  

    There are several Sonic Automotive dealerships that have separate reports, including Lone Star Chevrolet.  If a Sonic Automotive dealership has a separate report it will be listed in the "Related Business" section of their report and it will have an active link to the actual location's report.

Alternate Business Names
  • Sonic Automotive
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Overview

This company specializes in sales and service of new and pre-owned automobiles for Chevrolet.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Lone Star Chevrolet

Lone Star Chevrolet

BBB ACCREDITED SINCE 10/27/2010

Customer Review Rating:

100%

Composite Score: