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          One Hour Air Conditioning & Heating has 1 locations, listed below.

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            Business ProfileforOne Hour Air Conditioning & Heating

            Air Conditioning Contractor
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.88/5stars

            Average of 298 Customer Reviews

            Customer Complaints

            11 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/1/1975

            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Hours of operation 7am to 7pm-7 days a week
            Service all air conditioners-all models
            Residential Cooling and Heating
            Offer a full line of Air Quality products
            Full annual maintenance/service plans available
            Seasonal tuneups available

            Products & Services

            Ultra violet light to kill airborne germs and bacteria's and help produce cleaner healthier air., Aeroseal to seal your ducts from the inside improving efficiency of your airflow.

            Business Details

            BBB File Opened:
            1/1/1975
            Years in Business:
            57
            Business Started:
            1/1/1967
            Accredited Since:
            12/1/1975
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Hallmark One Hour Air Conditioning & Heating
            • Home Comfort Solutions One Hour Air Conditioning and Heating
            Business Management
            • Mr. Jimmy Sanchez, General Manager
            Contact Information

            Customer Contact

            • Mr. Jimmy Sanchez, General Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/13/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            This company was called to my home to check air conditioning unit that was not getting cold (But cool air was coming out.) I expected 8 guests the next day so I decided to have the unit checked. Technician recommended adding refrigerant. He said he needed to go to warehouse to get refrigerant that was not carried on their service vehicles anymore. He returned and placed product. He left my home cooling at same level as he arrived and said it would start to cool soon. I left home minutes after technician left to run errands and returned 2 hours later to a HOT house with hot air coming from vents. NO MORE COOL AIR!!!! Only HOT air since that day. I called the company immediately and and was told someone would contact me shortly that evening about the problem. No call from them that evening or next day. I called them next morning and asked for someone to come to my home. I was told that the only thing they could do was to replace the unit. I am upset that they refused to send someone to see what happened. If they had simply done that I may have purchased a new unit from them. Of course this problem occurred at the worst time for me. I had out of town guests arrive the next day. I had to purchase window units and fans for the weekend. I simply want my $801 returned. It was a huge inconvenience and frustration for me. Rhonda
            Read More

            Customer Reviews

            298 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Diana S

            5 stars

            03/16/2024

            Very good, worked efficiently and very professional. This company provides well trained technicians.

            Local BBB

            BBB of Greater Houston and South Texas

            BBB Reports On

            BBB reports on known marketplace practices.

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