This business is not BBB accredited.

VIP Landscaping

Phone: (281) 565-1960 Fax: (281) 565-1970 Ft Bend And Surrounding Areas, Sugar Land, TX 77479 ! BBB Business Review on VIP Landscaping is being Updated by BBB !

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This company specializes in landscaping, lawn aeration, irrigation and concrete work.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating at this time because BBB file information is being reviewed and/or updated.

Additional Locations


    Ft Bend And Surrounding Areas

    Sugar Land, TX 77479 (281) 565-1960


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/12/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: VIP installed our irrigation system in **** ****. In good faith we have repeatedly called/left multiple messages and sent many emails to request the *****, *****, to return to discuss our concern with the blow back valve. The valve is extremely high and has not been SECURED to the wall. VIP does system installations for ***** ***** and the Back Blow Value on the ***** model home, **** ********* ************* ** has been SECURED. We honestly felt that if a home builder contracted VIP, then the customer service received would be acceptable and reliable. It has now been three months and our good faith requests continue to be ignored.

Desired Settlement: We want the Back Blow Valve to be corrected/lowered/replaced and SECURED to the wall.

10/17/2013 Problems with Product/Service | Complaint Details Unavailable
12/10/2012 Problems with Product/Service