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Find a Location

Island Paradise Inn has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Island Paradise Inn

      PO Box 6909 Hilo, HI 96720-8936

    • Island Paradise Inn

      15-2937 Pahoa Village Rd Pahoa, HI 96778

    Customer ReviewsforIsland Paradise Inn

    Vacation Rentals
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    1 Customer Reviews

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    • Review from Jiajie Y

      1 star

      02/27/2023

      Poor place and irrational host (*******************************). Very crappy electricity: running hot plate and microwave together during cooking leads to blackouts. True, the host left instruction not to use two electrical device together, it's just not intuitive at all and who can remember that precisely during a long travel, and mistakes do occur on everyone. This apparently triggered our host *******'s unforgivable response downwards. This place has no internet, no problem, we can use our own. No hot water in bathroom basin, no problem, we can get hot water from the shower. Shower door leaks, no problem, put a towel there to stop the water. Dirty and disgusting: the bathroom was connected completely to one of the small bedrooms, so the smell from the toilet can actually go into the bedroom, no pictures of this detail shown in the booking pictures. Left thank you message and decent review for her, since we know running a business is not easy. We said publicly '******* truly tried to help and is very kind hearted person'. Sure, when the crappy electricity went off, she did came to turn it back on so we can cook our dinner. Guess what happened next? ******* smeared us on Airbnb for 'not able to find the place right on central avenue, that she had to drive out in midnite to lead us in', this completely did not happen, we found the place ourselves. She accused us for not shutting her doors, which did not happen either, I text her for clearer instruction on how to close the doors (she wrote a sentence without punctuation givign misleading info). No response. We figured it out, and wrote a note to cofirm with her 'no worries, problem solved'. No Reply. God knows why she later used this communication to accuse us in the guest review. In her review of us she wrote 'The guest is not able to read her instruction written in English. I think this could be due to the language barrier. They could have traslated it.' This discriminative language entirely crossed the red line.

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