This Business Is Not BBB Accredited

Hawaii Volcano Tours

Hawaii Volcano Tours

(808) 966-6620

Hawaii Volcano Tours

10 years in business
PO Box 1228
Pahoa, HI 96721-0672
Additional Email Addresses
  • info@lavatours.com
BBB File Opened: 07/31/2008
Business Started: 01/25/2007
Business Started Locally: 01/25/2007
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Mark DeVita, Owner
Business Category
  • Tours - Operators & Promoters
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Payments We accept payment by Credit Card – For your convenience we accept: Visa, MasterCard, AMEX, Discover.

    You may pay using -

    1) Preferred method - Pay us securely on line
    or 
    2) Call us at 1-808-966-6620 or 1-808-989-1352and please have your credit card ready! Reservation Deposit Policy Tours reserved with less than a 10-day notice pay 100% of tour price at time of reservation.

    Tours reserved with more than a 10-day notice pay a 50% deposit at time of reservation(You may pay 100% at your option.) 

    If you do not have a credit card and wish to make other payment arrangements please call usat 1-808-966-6620 or 1-808-989-1352.
Refund & Exchange Policy: 
Please understand that a reservation guarantees seating for you and your companions. In the event of cancellation it may not be possible for us to fill those seats on short notice. We ask that if you must cancel please provide as much notice as possible. Cancellations with less that 24 hours notice are charged 100% of tour price. Cancellations made between 1 and 7 days from the reserved date will forfeit 50%.

If we cancel the tour:
We will only cancel a tour for events beyond our control (for example: severe weather, wildfire or hazardous volcanic conditions) or any other conditions which potentially affect the safety of our guests. In this situation, you will receive a 100% refund by card credit or check.

A+

Overview

loha ! Welcome to the beautiful Big Island of Hawaii … and the start of your newest adventure. Our excursions are designed to help you experience the magnificent scenery and truly unique features of our island paradise in the comfort and safety of a luxury SUV .Why select Hawaii Volcano Tours™? We cater to the discriminating traveler looking for an upscale experience. We are not the cheapest – but we are the best. Here is what sets us apart from most other tour operators:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Hawaii Volcano Tours

THIS BUSINESS IS NOT BBB ACCREDITED

Hawaii Volcano Tours

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