BBB Accredited Business Profile

Lex Brodie's Tire, Brake & Service Company

Lex Brodie's Tire, Brake & Service Company

(808) 369-9918

Lex Brodie's Tire, Brake & Service Company

55 years in business
701 Queen St
Honolulu, HI 96813-5109
Fax Numbers
  • (808) 545-2763
Additional Phone Numbers
  • (808) 536-9381
  • (808) 671-4561
  • (808) 484-5680
  • (808) 841-6040
  • (808) 792-4900
  • (808) 949-4539
Additional Email Addresses
  • scottwilliams@lexbrodies.com
BBB File Opened: 01/22/2007
Business Started: 07/31/1961
Business Started Locally: 07/31/1961
Business Incorporated: 09/13/2006 in DE
Type of Entity
Limited Liability Corporation
Business Management
  • Mr. Scott Williams, Executive Director
Contact Information
  • Principal: Mr. Scott Williams, Executive Director
Business Category
  • Tire Dealers
  • Auto Air Conditioning
  • Auto Inspection Stations
  • Auto Repair & Service
  • Auto Repair - Suspension
  • Auto Repair - Steering & Suspension
  • Auto Repair - Shocks
  • Auto Repair - Maintenance
  • Brake Service
  • Tire Repair
  • Auto Services
  • Auto Services - Oil & Lube
  • Auto Lube & Oil - Mobile

Alternate Business Names
  • LBTC Holdings, LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Visa, Mastercard, Amex, Check and Cash

A+

Overview

Lex Brodie's  offers automotive maintenance, repair and tire sales. 


Lex Brodie’s Tire Company was founded in Hawaii in 1961 and serves it’s community for their auto and light truck tire needs, brake repair & service, A/C repair & service, wheel alignments & suspensions as well as most of the regular maintenance and repairs needs.
Lex Brodie’s Mission Statement includes the goal to always improve and to serve their customers with Aloha.  These efforts have been Locally, National and Internationally awarded and recognized.
In 1981, the Wall Street Journal featured Lex Brodie's in their Small Business section, citing Lex's outstanding customer service as the number one reason Lex had captured a large share of the tire market in Hawaii.
In 1994, Lex Brodie's Tire, Brake & Service Company received the Holo I Mua Award from the Better Business Bureau, which recognizes outstanding local businesses.
In 2002, Lex Brodie's Tire, Brake & Service Company  became the first company in Hawaii to be approved for AAA Approved Auto Repair Facility. AAA is known for having the toughest standards in the industry for customer service. Lex Brodie's has averaged a 99% satisfaction rate!
In 2008, Lex Brodie's Tire, Brake & Service Company was a National Top Shop Finalist (Judged as one of the top 4 Auto Repair & Tire Shop in America.) 
In 2010, Lex Brodie's Tire, Brake and Service Company was awarded the Hawaii BBB Torch Award for Trust, Performance, and Integrity.
In 2011,  Lex Brodie's Tire, Brake & Service Company was awarded the International BBB Torch Award for Excellence in Customer Care.  (This Award was open to all businesses, all industries, in the USA and Canada.  There was only one winner, Lex Brodie's Tire, Brake & Service Company!  2nd place went to a Fortune 100 Company).
In 2012, the Lex Brodie's Tire, Brake & Service Company Team was awarded the National Tire Business Magazine's Humanitarian Award.
In 2013, Lex Brodie's Tire, Brake & Service Company was recognized a 2nd time as a National Top Shop Finalist (Judged as one of the top 4 Auto Repair & Tire Shops in America).   
In 2016, Lex Brodie's Tire, Brake & Service Company was voted as the #1 Top Shop in North America!  

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Business Profile


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

SES/Google Adwords: Auto Repair & Service
 Adwords: Auto Repair & Service

Lex Brodie's Tire, Brake & Service Company

Lex Brodie's Tire, Brake & Service Company

BBB ACCREDITED SINCE 02/07/2007

Customer Review Rating:

Positive
94%
Neutral
0%
Negative
6%

Composite Score:

0 3
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