This Business Is Not BBB Accredited

SVC - Hawaii, LLC

SVC - Hawaii, LLC

(877) 743-5510

SVC - Hawaii, LLC

30 years in business
78-6831 Alii Dr Ste #420
Kailua Kona, HI 96740-2440
Fax Numbers
  • (808) 322-3478
Additional Phone Numbers
  • (808) 324-6509
  • (808) 329-5902
  • (808) 327-1280
  • (808) 324-1550
  • (808) 923-1500
  • (808) 324-6509
  • (808) 971-0300
  • (808) 334-1155
Additional Email Addresses
  • pcraine@shellvacationsllc.com
Additional Website Addresses
  • http://www.shellhospitality.com/hotels/holua_resort/
  • http://shellvacationsclub.com
  • http://planetgo.vacationcollection.com
BBB File Opened: 11/30/1988
Business Started: 11/01/1987
Business Started Locally: 11/01/1987
Business Incorporated: 03/01/2002 in HI
Type of Entity
Partnership
Business Management
  • Principal: Ms. Gretchen I. Watson-Kabi, Legal Administrator/PB
  • Ms. Lisa Oroc, Office Manager
  • Customer Service: Ms. Pam Craine, Executive Director Member Services
Contact Information
  • Principal: Ms. Gretchen I. Watson-Kabi, Legal Administrator/PB
  • Ms. Lisa Oroc, Office Manager
  • Customer Service: Ms. Pam Craine, Executive Director Member Services
Business Category
  • Timeshare Companies
Alternate Business Names
  • Shell Vacations LLC
  • Holua Resort at Mauna Loa Village
  • Big Island Travel
  • PlanetGo! Vacation Collection
  • Big Island Adventures
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

NR

Overview

This company offers Vacation Ownership/timeshares

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

SVC - Hawaii, LLC