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Find a Location

C & J Solar Solutions, LLC has 1 locations, listed below.

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    Business ProfileforC & J Solar Solutions, LLC

    Solar Energy Equipment Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/25/2002

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    C & J Solar Solutions, LLC offers solar roof cells, solar water heating, installations, and solar repair and maintenance.

    Products & Services

    solar energy equipment systems dealers

    Business Details

    Location of This Business
    45-605 Uhilehua St, Kaneohe, HI 96744-1865
    BBB File Opened:
    6/30/2000
    Years in Business:
    24
    Business Started:
    11/18/1999
    Business Incorporated:
    11/20/2006
    Accredited Since:
    11/25/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:30 AM - 4:30 PM
    T:
    7:30 AM - 4:30 PM
    W:
    7:30 AM - 4:30 PM
    Th:
    7:30 AM - 4:30 PM
    F:
    7:30 AM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Christina A Perreira, Manager
    • Mr. James Perreira, Member
    Contact Information

    Principal

    • Ms. Christina A Perreira, Manager

    Customer Contact

    • Ms. Christina A Perreira, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I used C&J Solar for my solar panel installation that came with a 10 year's installer's warranty that ended at the end of September 2022. I filed a defective microinverter with C&J in March 2022. They said they would reach out to the manufacturer, which is also still under warranty, for a replacement. I didn't back from C&J until I called to get an updated status. This happened a few times. I finally was told that they had the part and they could install it on Veteran's day of this year, November 2022. They installed it, but insisted that I pay the installation fee because I was "Out of the installation warranty". I reported the defective part back in March, WAY before my warranty was expired. I feel like since my claim was filed prior to expiration, that it should be honored by the warranty. Just because the part took so long for them to come in and they took so long to get back to me, that they should honor the warranty and not charge me for installation. On top of that, the part is still not even working after they replaced it. My microinverter is still not reporting data. I called Enphase, the manufacturer, to confirm this, and they have verified that it is not reporting.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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