Business ProfileforMontgomery PowerSports Ltd

On June9, after my Kawasaki Z1000 arrived to this business from Pasha Hi, I signed it off to Montgomery power-sports for a light checkup, Later that day, I was informed by service personnel named ******, that I would need to replace both tires, he said they had some in stock, as he was giving me options, I specifically stated I did not want a smaller tire, he assured me this particular tire was updated not smaller, so I agreed to have it installed. Later w/the bike in my possession and after I took pictures to send to Family, we realized it indeed was a smaller tire. I sent before and after pictures to ******, he never responded. Another technician **** told me he'd look at the pictures, and call me back. He never called me back, i have since called back one time and left a message for him w/a receptionist, he still has not called me back. My bike is un-ridable right now, I was told the clutch cable was adjusted AFTER I called to also complain about how my bike shot off almost w/full throttle after i released the clutch slowly when I left the shop on the 10th. That day ****** had told me to be careful because the tires are new, however he never said anything, nor did my receipt, say anything about a clutch cable adjustment. Luckily I'm familiar with my bike which ive had for almost 5 years, that I was able to control it. And i have been a regular customer, buying parts and getting service for my bike for almost 5 years. I've never had such a horrible experience as I'm having right now. As it stands currently, I can not ride the bike, theres a safety issue, w/the clutch cable in that condition, and the rear tire thats on now is one that I did not approve of, I was told it would not be a smaller tire, but the before and after pictures show, it clearly is a smaller tire. I would like for them to remove this tire and give me a refund so i can buy what I requested. I also want them to re--adjust the cable clutch, so I can ride my ********** safely.