BBB Accredited Business Profile

Kupuna Monitoring Systems

Kupuna Monitoring Systems

(808) 721-1201

Kupuna Monitoring Systems

14 years in business
98-030 Hekaha St Ste 4
Aiea, HI 96701-4900
Fax Numbers
  • (808) 356-1907
Additional Email Addresses
BBB File Opened: 02/20/2010
Business Started: 08/25/2003
Business Started Locally: 08/25/2003
Business Incorporated: 08/25/2003 in HI
Type of Entity
Business Management
  • Ms. Jennifer Borja-Johnson, Hawaii Operations Manager
Business Category
  • Medical Alarm
  • Home Care
  • Senior Services
  • Senior Home Care

Products & Services
Offers personal emergency response systems (PERS) and Medication dispensing system (PMD) services.
Service Area
We service the following area(s): Hawaii
Alternate Business Names
  • American Medical Alert Corp.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
Methods of Payment
  • 1. Check

    2. Credit Cards

    3. Medicaid

Refund & Exchange Policy: 
1. Services provided without long-term contract (month to month)
2. Replacement of faulty equipment provided on an expedited basis.
3. Demonstration available
BBB accredited business



We're a kama'aina company serving the entire state of Hawai'i. We provide services to over 1500 Hawaii residents. As Tunstall's Ohana we provide services for 3.5 million people worldwide each day. Tunstall is the largest medical alert company in the world, which enables Kupuna Monitoring Systems bring world-class services and cutting-edge technologies to help people stay independent and in their homes long-term.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Kupuna Monitoring Systems

Kupuna Monitoring Systems


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