Business ProfileforJewelryRoom.com

I've been trying to get jewelry items I purchased from them for over 2 months. Every few days they tell me they've shipped everything except 5 items and that I'll receive them within a week. After another 6 weeks I still haven't received them. There are numerous items I haven't received. They insulted me by telling me to get my account straight after telling me they'd do several things that they never have. When they shipped some items they lumped them together. IE: 1 shipment was to have 9 items, there were only 4. They told me they'd break each out but never did. I'm tired of their constant lying and failure to do what they said. I requested they simply do their job and ship remaining items and have gotten no response. I have contacted both credit card companies I paid with to inform them of these actions. They have had numerous excuses like having covid, being off, then on vacation but each time they told me I should receive remaining items within a week. I've informed them numerous times that I still haven't received anything for weeks. I asked for proof with a tracking number but no responses. They are incompetent and dishonest. I probably won't hear from them again and will certainly never do business with them again.