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      Country
          Country

          Find a Location

          First Insurance Company of Hawaii, Ltd. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforFirst Insurance Company of Hawaii, Ltd.

            Insurance Services Office
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            13 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/1/1968

            Years in Business: 112

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            First Insurance Company of Hawaii, Ltd. offers property and casualty insurance products distributed through an independent agency network.

            Products & Services

            Auto, Homeowners, Renters, Homeowners Bundles, Renters Bundles, Flood, Hurricane, Travel Insurance, Businessowners Policy, Workers' Compensation, Inland Marine, FiRMS

            Business Details

            This is a multi-location business.

            Find a Location

            First Insurance Company of Hawaii, Ltd. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              1/1/1968
              Years in Business:
              112
              Business Started:
              8/11/1911
              Business Incorporated:
              8/6/1982
              Accredited Since:
              1/1/1968
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Hours of Operation

              Primary

              M:
              8:00 AM - 4:00 PM
              T:
              8:00 AM - 4:00 PM
              W:
              8:00 AM - 4:00 PM
              Th:
              8:00 AM - 4:00 PM
              F:
              8:00 AM - 4:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Ms. Nina Ota, Vice President
              • Ms. Maria Yvette Barradas, Vice President
              • Todd Y Takayama, President
              • Cary Angelson, Director
              • Holly Araki, Vice President
              Contact Information

              Customer Contact

              • Ms. Maria Yvette Barradas, Vice President
              Additional Contact Information

              Customer Complaints

              13 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/26/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              On 3/29/23 I was forced to take an insurance policy issued by Insurance **************** *******************. Insurance Associate are defrauding condo owners at Century Park Plaza ******************************************************************************. Touchtone Properties LLC pretends to sends out show proof of insurance letters, which condo owners do not receive. (25 condo owners thus far are filing complaints) Touchtone properties LLC, uses Insurance Associates to over inflate insurance. Thereby forcing condo owners to accept First Insurance of Hawaii. First Insurance of Hawaii, supports and benefits financially from this fraud.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              John J

              12/05/2023

              Left a telephone message on or around the 28th of November and sent an email on December 4th, 2023 to Insurance Adjuster. *************************, regarding work orders on the repairs, where I am a tenant living in Condo ( ************) that, First Insurance Company of Hawaii represents for the owner of our rental, I've requested from our Property Manager, ****** and the repair company Premier Restoration copies of this info that my insurance company is requesting before they will even consider my claim. Today I have been working on this since October 2nd 2023. I am out $3800 dollars, I was told I had to vacate for two weeks for the repairs, and adjuster had found Asbestos, I need to remove my spouse who is incapacitated and a Paraplegic that it was not a safe environment for him til the repairs had been complete, the unit need to be brought up to code for a disabled person. He had to be moved to ******* care and I had to stay in a Hotel from September 19 thru October 2nd. 2023.

              Local BBB

              BBB Great West + Pacific

              BBB Reports On

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