BBB Accredited Business Profile

Activities & Attractions Association of Hawaii

Activities & Attractions Association of Hawaii

(800) 398-9668

Activities & Attractions Association of Hawaii

30 years in business
PO Box 598
Makawao, HI 96768-0598
Fax Numbers
  • (808) 877-3104
  • (800) 365-6284
Additional Phone Numbers
  • (808) 871-7947
Additional Email Addresses
BBB File Opened: 11/04/1998
Business Started: 01/01/1988
Business Started Locally: 01/01/1988
Business Incorporated: 07/03/1990 in HI
Type of Entity
Non-profit Organization
Contact Information
  • Principal: Ms. Toni Marie Davis, Executive Director
Business Category
  • Information Bureaus
  • Associations
  • Lobbyist
  • Tourist Attractions
  • Non-Profit Organizations

Service Area
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Visa, MasterCard and American Express
Refund & Exchange Policy: 
Shaka Gold Membership (formerly named A3H Gold Card)
As a consumer advocate, not refunding an unused Shaka Gold Membership contradicts our purpose. To avoid refundswe request you research activities & attractions to ensure participation. Determine before purchasing themembership if it will save more than it costs, ($30). Please do not expect to go up to any merchant in thestate of Hawaii and receive a discount.
If after researching you determine you will not save more than the cost of the membership, please do not purchasea Shaka Gold Membership. You'll end up costing our "do good" organization money & reputation.
If while using your membership, a participating merchant doesn't recognize their discount or the program, callour office 1-800-398-9698 ext 111 to speak with the Executive Director, Toni Marie Davis. She will turn thesituation around provided you did not book through a middleman. The membership discounts are only extended ifyou book direct with the owner of the business.
Do not purchase membership based on the chance of obtaining 50% off owners' tickets. These are limited in numberand if you are lucky enough to be get - it's just that luck. On the first of the month nearly 100 people arecompeting for these tickets.
If you are reading this page for the first time and you were unable to use the membership or misunderstood howthe membership worked and would like a refund, email: andexplain the reason(s) for your request. As a not for profit that lobbies for consumer protection it would beironic for us not to refund you. We do charge a 5% fee ($1.50) on all refunds to cover processing fees.
Owners Tickets
Do not purchase a Shaka Gold Membership based on the purchase of Owners Tickets.Owners Ticket are a limited number and are sold on a first come first serve basis.They are good for one year from the date of purchase. These tickets are not refundableunless your scheduled excursion is canceled by the supplier. All owners' ticketrefunds are subject to the approval of the activity supplier. To ensure an expedientrefund include the date, time, name and title of the employee canceling the excursion.

Mail to: A3H
PO Box 598
Makawao, Hawaii 96768
Attention: Owners' Ticket Refund

Or email or call 1-800-398-9698.Upon receipt of refund request, we will issue a credit to the same credit card usedto purchase or send a check if necessary.     
BBB accredited business



Activities & Attractions Assoc. of Hawaii, A3H is not for profit 501c6. This trade association lobbies for consumer protection as it relates to the sales of activities & attractions in the state of Hawaii.  HRS468M is a chapter we authored and put on the law books.

A3H also collectively markets the members' products to visitors (  Local Residents(, agencies ( and mainland Travel Agents (  All our members are vetted for proper licensing, permits and insurance. We also cancel membership if a businesses receives 3 unresolved consumer complaints.

The only product A3H sells is the Shaka Gold Card ( These discount cards sell for $30, cover up to 4 people are good for 1 year from the date of purchase. A3H members provide 10-25% off retail prices. 

Progressively Promoting and Protecting the Activity & Attractions Industry in this beautiful State of Hawaii. Membership information (


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 8:00 AM-4:00 PM
T: 8:00 AM-4:00 PM
W: 8:00 AM-4:00 PM
Th: 8:00 AM-4:00 PM
F: 8:00 AM-4:00 PM
S: 9:00 AM-12:00 PM
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
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BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Activities & Attractions Association of Hawaii

Activities & Attractions Association of Hawaii


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