BBB Accredited Business Profile

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

(808) 969-3333

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

15 years in business
93 Banyan Dr
Hilo, HI 96720-4632
Additional Phone Numbers
  • (808) 441-7776
  • (855) 610-8733
Additional Email Addresses
  • reservations@grandnaniloahilo.com
BBB File Opened: 08/25/2004
Business Started: 10/01/2002
Business Started Locally: 10/01/2002
Business Incorporated: 05/31/2002 in HI
Type of Entity
Limited Liability Company
Business Management
  • Ms. PeggySue Harrell, Director of Sales
Business Category
  • Hotels
  • Wedding Supplies & Services
  • Golf Courses - Public
  • Tourists Attractions
  • Wedding Chapels & Ceremonies
  • Wedding Consultants
  • Vacation Rentals

Service Area
We service the following area(s): Hawaii County, HI
Alternate Business Names
  • Hilo Naniloa Hotel
  • Aqua Hospitality LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

Overview

The Grand Naniloa is a piece of Hilo’s past preserved as a Historic Hotel of America. Originally built in 1939 on breathtaking Banyan Drive at the tip of the peninsula on Hilo Bay, this newly restored hotel includes 388 guestrooms with spectacular views of Hilo and is dedicated to creating a genuine Hawaiian experience where art, music, hula, culture and adventure share the same sky for visitors, and hula enthusiasts alike. Guests can expect authenticity at every turn of its bright, open-air setting with accents of salvaged historic Monkey Pod trees, remnants of a worn volcanic wall and elements that tell the story of the birth of the Hawaiian Islands.

 

 

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

BBB ACCREDITATION SINCE 03/08/2017

Customer Review Rating:

There are NO reviews for this business.
Be the first to leave a review!
This business has no complaints filed