BBB Accredited Business Profile

24 Hour Fitness USA, Inc.

24 Hour Fitness USA, Inc.

(808) 234-1003

24 Hour Fitness USA, Inc.

21 years in business
45-480 Kaneohe Bay Drive
Kaneohe, HI 96744
Additional Phone Numbers
  • (808) 627-7400
  • (808) 396-2424
  • (808) 877-7474
  • (808) 951-7677
  • (808) 486-2424
  • (808) 545-5510
  • (808) 377-6855
Additional Email Addresses
BBB File Opened: 06/28/2006
Business Started: 06/26/1996
Business Started Locally: 06/26/1996
Business Incorporated: 06/26/1996 in CA
Type of Entity
Business Management
  • Mr. Barnaby Smith, District Manager
  • Mr. Gerald Cervantes, Club Manager
  • Mr. Dustin "DC" Cruz, Club Manager
  • Mr. Reid K Okano, Club Manager
  • Mr. Michael Quezada, Club Manager
  • Mr. Jason Rountree, Club Manager
  • Mr. Maika Symmonds, Club Manager
  • Mr. Jarrett Tucker, Club Manager

Business Category
  • Health Club
  • Exercise Programs
  • Fitness Center

Service Area
We service the following area(s): Honolulu County, HI
Alternate Business Names
  • Bishop Active Club
  • Twenty Four Hr Fitness
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
BBB accredited business



Throughout our 30+ year history, we've held fast to our mission of helping people improve their lives through fitness.  We recognize that every person has their own set of goals and their own unique perspective of what a fitness center means to them. Some members want to shed a few extra pounds and some members simply want to get healthier.  24 Hour Fitness makes clubs affordable and accessible to people of all abilities and fitness levels because we believe there is an athlete in all of us.

Since the beginning, the company has been dedicated to helping members change their lives and reach their individual fitness goals. With convenient club locations, personal training services, innovative group exercise classes and a variety of strength, cardio and functional training equipment - 24 Hour Fitness offers fitness solutions for everyone.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

24 Hour Fitness USA, Inc.

24 Hour Fitness USA, Inc.