BBB Accredited Business Profile

Martin and MacArthur Enterprises, Ltd.

Martin and MacArthur Enterprises, Ltd.

(808) 845-6688

Martin and MacArthur Enterprises, Ltd.

55 years in business
1815 Kahai St
Honolulu, HI 96819-3136
Fax Numbers
  • (808) 845-6680
Additional Email Addresses
  • michael@martinandmacarthur.com
BBB File Opened: 02/02/1999
Business Started: 09/01/1961
Business Started Locally: 06/01/1970
Business Incorporated: 06/01/1970 in HI
Type of Entity
Corporation
Business Management
  • Mr. Michael Tam, CEO
Contact Information
  • Principal: Mr. Michael Tam, CEO
Business Category
  • Furniture - Retail
  • Furniture Manufacturers
  • Gift Shops

Alternate Business Names
  • Martin & MacArthur
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Refund & Exchange Policy: 
The workmanship of our fine Koa furniture is guaranteed for life.  Items purchased in our retail stores may be refunded in full within 10 days from date of purchase with receipt.  Repair and service policies will vary by category of merchandise purchased.  Please contact us for more details.

A+

Overview

This company manufactures and retails fine Koa furniture and lifestyle accessories made by Hawaii's finest craftsmen. Martin & MacArthur is the only company designated as the "fine furniture maker of 'Iolani Palace."  We have made the glorious lobby furniture for the Royal Hawaiian hotel, the Moana Surfrider, the St. Regis-Princeville, the Ritz Carlton Kapalua and the Four Seasons Hualalai.  Our retail stores feature fine Koa accessories such as Koa watches, Koa Eternity Rings, fine Koa jewelry, Koa-Leather handbags, Koa sunglasses and the widest selection of Hawaii feather lei and canoes.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Martin and MacArthur Enterprises, Ltd.

Martin and MacArthur Enterprises, Ltd.

BBB ACCREDITED SINCE 07/16/2004

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
100%

Composite Score:

0 3
Request a Quote