BBB Accredited Business Profile

Hawai'i Visitors and Convention Bureau

Hawai'i Visitors and Convention Bureau

(808) 923-1811

Hawai'i Visitors and Convention Bureau

115 years in business
2270 Kalakaua Ave, #801
Honolulu, HI 96815
Fax Numbers
  • (808) 924-0290
  • (808) 924-0291
Additional Phone Numbers
  • (808) 924-0224
  • (808) 924-0221
Additional Email Addresses
BBB File Opened: 03/19/1984
Business Started: 05/14/1902
Business Started Locally: 05/14/1902
Business Incorporated: 04/13/1959 in HI
Type of Entity
Non-profit Organization
Business Management
  • Mr. John Monahan, President & CEO
  • Mr. Wayne Arita, VP & COO
  • Accounting Department
  • Mr. Michael Murray, VP Sales & Marketing - CMI
  • Mrs. Barbara Okamoto, VP Customer Relationship Mgmt
  • Mr. Jay Talwar, VP Marketing

Contact Information
  • Customer Service: Ms. Roxanne Relles
Business Category
  • Convention Facilities
  • Market Research
  • Tourist Information
  • Non-Profit Charities

Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Hawai'i Visitors Bureau
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
BBB accredited business



Hawai'i Visitors and Convention Bureau offers tourism marketing for the State of Hawaii, to create a sustainable, diversified, global travel destination demand for the Hawaiian Islands. Working closely with the Hawaii Tourism Authority, HVCB is a nonprofit organization whose sole purpose is to promote our islands to travelers throughout North America – Hawaii’s largest and most important market.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Hawai'i Visitors and Convention Bureau

Hawai'i Visitors and Convention Bureau


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