BBB Accredited Business Profile

Volcano Guest House

Volcano Guest House

(808) 967-7775

Volcano Guest House

11-3733 Ala Ohia St.
Volcano, HI 96785
Additional Email Addresses
BBB File Opened: 01/31/2006
Business Started: 03/01/1986
Business Started Locally: 03/01/1986
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Alan Miller, Host
Contact Information
  • Principal: Ms. Bonnie Goodell, Owner
Business Category
  • Bed and Breakfast
  • Hotels
  • Tourist Attractions
  • Vacation Rentals
  • Concierge Service

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Visa, mastercard, check, cash
Refund & Exchange Policy: 

No advance payment required but 50% deposit charged for cancellation less than two weeks before booking.  

For big groups, 50% non-refundable deposit for reservation.

BBB accredited business

Out of Business

According to information in BBB files, it appears that this business is no longer in business.


The Volcano Guest House offers bed and breakfast, vacation rentals and apartment rental services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because BBB has information indicating it is out of business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Volcano Guest House

Volcano Guest House


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