BBB Accredited Business Profile

Island Air

Island Air

(808) 840-2400

Island Air

37 years in business
550 Paiea St Ste 236
Honolulu, HI 96819-1837
Fax Numbers
  • (808) 840-2399
Additional Phone Numbers
  • (800) 652-6541
Additional Email Addresses
  • customercare@islandair.com
BBB File Opened: 11/26/1987
Business Started: 05/18/1980
Business Started Locally: 05/18/1980
Business Incorporated: 01/07/1997 in HI
Type of Entity
Corporation
Business Management
  • Mr. David Uchiyama, President & CEO
  • Ms. Marlene Gorai, Acccountant
  • Mr. Bill Hoermle, Controller
  • Ms. Jolette Pauoa, Director- Airports
Business Category
  • Airlines
Alternate Business Names
  • Hawaii Island Air, Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Visa, Master Card, American Express, Discover, JCB
Refund & Exchange Policy: 

Please visit our website by clicking on the link below:

https://www.islandair.com/customer-service-policy

 

BBB accredited business

A+

Overview

This company offers Inter-Island and charter flights in the State of Hawaii.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Island Air

Island Air

BBB ACCREDITATION SINCE 07/16/2004

Customer Review Rating:

100%

Composite Score: