Scammers sending fake emails from BBB

September 11, 2017

The Better Business Bureau is warning businesses that criminals are fraudently using the BBB name in an on-going phishing scam.

The emails claim BBB "got an abuse, claiming that your company is violating the The Safety and Health Act."

The email says download a document with the details. DON'T DOWNLOAD THE DOCUMENT. It infect your computer with malware that could steal your passwords.

Example of email being sent:


If you get an email that claims to be from BBB:

  1. Do NOT click on any links or attachments.
  2. Read the email carefully for signs that it may be fake (for example, misspellings, grammatical errors, generic greetings such as “Better Business Bureau has got...").
  3. Be wary of urgent instructions to take specified action such as “Click on the link or your account will be closed.”
  4. Hover your mouse over links without clicking to see if the address is truly from The URL in the text should match the URL that your mouse detects. If the two do not match, it is most likely a scam.
  5. Send a copy of the email to (Note: This address is only for scams that use the BBB name or logo)
  6. Delete the email from your computer completely (be sure to empty your “trash can” or “recycling bin,” as well).
  7. Run anti-virus software updates frequently and do a full system scan.
  8. Keep a close eye on your bank statements for any unexpected or unexplained transactions.
  9. If you have clicked on any of the links within the email, immediately change your email and network passwords AND notify your local IT provider for next steps and actions.