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          Find a Location

          Pella Carolina Inc. has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Pella Carolina Inc.

              772 Gallimore Dairy Rd Ste 101 High Point, NC 27265

              BBB Accredited Business

            • Pella Carolina Inc.

              690 Jonestown Rd Ste 150 Winston Salem, NC 27103-1251

              BBB Accredited Business

            • Pella Carolina Inc.

              206 Southgate Dr Ste 21 Boone, NC 28607-6250

              BBB Accredited Business

            • Pella Carolina Inc.

              6624 Gordon Rd Ste E Wilmington, NC 28411-8422

              BBB Accredited Business

            • Pella Carolina, Inc.

              8831 Westgate Park Dr Ste 104 Raleigh, NC 27617-4816

              BBB Accredited Business

            Business ProfilePella Carolina Inc.

            Window Installation
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            772 Gallimore Dairy Rd Ste 101

            High Point, NC 27265

            Visit Website
            (336) 379-8550

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            Customer Reviews

            2.83/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/1/1986

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Pella Carolina Inc. has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pella Carolina Inc.

                772 Gallimore Dairy Rd Ste 101 High Point, NC 27265

                BBB Accredited Business

              • Pella Carolina Inc.

                690 Jonestown Rd Ste 150 Winston Salem, NC 27103-1251

                BBB Accredited Business

              • Pella Carolina Inc.

                206 Southgate Dr Ste 21 Boone, NC 28607-6250

                BBB Accredited Business

              • Pella Carolina Inc.

                6624 Gordon Rd Ste E Wilmington, NC 28411-8422

                BBB Accredited Business

              • Pella Carolina, Inc.

                8831 Westgate Park Dr Ste 104 Raleigh, NC 27617-4816

                BBB Accredited Business
              Headquarters
              772 Gallimore Dairy Rd Ste 101, High Point, NC 27265
              BBB File Opened:
              12/15/1984
              Years in Business:
              39
              Business Started:
              12/15/1984
              Business Started Locally:
              12/15/1984
              Business Incorporated:
              11/26/2001
              Accredited Since:
              3/1/1986
              Type of Entity:
              Corporation
              Alternate Business Name
              • Pella Window & Door Company
              Business Management
              • Mr. Lee Way, General Manager
              • Mr. Chad C Chimiak, General Manager
              Contact Information

              Principal

              • Mr. Lee Way, General Manager

              Customer Contact

              • Mr. Chad C Chimiak, General Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              19 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/07/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Pella installed 4 awning windows in May 2023. The moulding in one of the windows has been popping out. I have tried to contact Pella at both their home office and their Fletcher showroom. The home office took down some information a few weeks back and I have heard nothing since. I have tried to call the Fletcher showroom numerous times over the past few weeks and no one answers the phone. Infact, the message I get when I call is that the company has not set up a voice mail account to receive messages.
              Read More
              Read 18 More Complaints

              Customer Reviews

              12 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jill T

              03/26/2024

              DONT BY PELLA! ******* distributor should be closed for incompetence! Salesman (or catalog) misrepresented privacy glass so now I have an entry door with a see-through window! The custom paint job completely missed the top of the window and the installation by Pella professional employees left the door with ****** and glue on it outside and a ***** across both doors on the inside. **************** was rude at best despite the on-hold recording stating, at Pella, we strive to exceed your expectations. No help from national Pella headquarters either so after 4 months of we will make it right, we were told they would repair and repaint on-sight and offer NO COMPENSATION. It took 2 days to do the work so instead of a new door I have a repaired door that I now see warping at the top. I went with a national brand company thinking I would have a better product and better service, but it appears that my double entry hurricane rated door that cost over $10,000 is a piece of c*** and the installation and service were just as crappy!
              Read 11 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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