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Find a Location

Backyard Leisure, LLC has 1 locations, listed below.

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    Business ProfileforBackyard Leisure, LLC

    Hot Tub Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2011

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Backyard Leisure, LLC, sells hot tubs, spas & billiards equipment.

    Business Details

    Location of This Business
    7817 National Service Rd Suite 501, Greensboro, NC 27409-9451
    BBB File Opened:
    9/26/2011
    Years in Business:
    13
    Business Started:
    9/1/2010
    Business Started Locally:
    9/1/2010
    Business Incorporated:
    10/5/2010
    Accredited Since:
    10/1/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Christopher Scott, Managing Member
    • Mr. Allen Mosher, Manager
    Contact Information

    Principal

    • Mr. Christopher Scott, Managing Member

    Customer Contact

    • Mr. Christopher Scott, Managing Member
    Additional Contact Information

    Fax Numbers

    • (919) 850-2250
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We ordered a spa from the ************ store on July 30, 2023. We were told it would be in at the end of October 2023. We have talked with the salesmen numerous times and emailed the company about why we have not received it yet. He had told us that ******* keeps telling them it is on the next truck. It is now mid March and the spa still has not been delivered.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Britt B

    1 star

    03/17/2023

    Absolutely horrible experience. I can save myself time of explaining because it's been identical to all of the complaints posted here so far...delivered a different model than sold on paperwork, said it was new and its old/broken/dirty/used. Already getting the run around. Not looking forward to NOT reaching a resolution. As haven't others apparently... $12,000+ headache is what I have purchased. How are these people still open with an A- rating? This alone is shocking.

    Local BBB

    BBB® of Central and Northwest North Carolina

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