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Find a Location

First Class Roofing, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First Class Roofing, Inc.

      313 Trindale Rd Ste H Archdale, NC 27263-3800

      BBB Accredited Business
    • First Class Roofing, Inc.

      101 Weston Woods Cir Trinity, NC 27370-8282

      BBB Accredited Business

    Business ProfileforFirst Class Roofing, Inc.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2016

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    First Class Roofing, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First Class Roofing, Inc.

        313 Trindale Rd Ste H Archdale, NC 27263-3800

        BBB Accredited Business
      • First Class Roofing, Inc.

        101 Weston Woods Cir Trinity, NC 27370-8282

        BBB Accredited Business
      Location of This Business
      313 Trindale Rd Ste H, Archdale, NC 27263-3800
      BBB File Opened:
      10/4/2016
      Years in Business:
      10
      Business Started:
      5/13/2013
      Business Started Locally:
      5/13/2013
      Business Incorporated:
      9/22/2016
      Accredited Since:
      10/1/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 65691 for this business, issued by North Carolina Licensing Board for General Contractors. The expiration date of this license is 12/31/2024.

      These agencies may include:

      North Carolina Licensing Board for General Contractors

      3739 National Dr., Suite 225

      Raleigh NC 27619

      (919) 571-4183

      https://nclbgc.org

      Type of Entity:
      Corporation
      Alternate Business Name
      • Biltsmart Inc.
      Business Management
      • Mr. Milton Harkey, Owner
      Contact Information

      Customer Contact

      • Mr. Milton Harkey, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/04/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I agreed on 08/24/2020 to let First Class Roofing, Inc replace my damaged roof, sales rep. Milton H***** gave me a quote on this date to replace roof, any damaged wood and replace gutter guards. He wanted to know what insurance would pay, I told him That they sent me a check for $10, 920.35, replacement cost was $15, 975.19 with depreciation of $4,554.84 and a $500 deductible. Milton wrote me a quote of $14,474.00 and said he could collect the extra amount from insurance company, I signed on 08/24/2020. I never received a detailed invoice of repairs! They brought out materials 2 weeks later and blocked my drive way till 10/01/2020 when his company came out to install new roof. They did not have to replace any wood or anything else except gutter guards. Compared to other quotes he was very high on price, I asked him about that he did not have an answer. While they installed my roof, I asked if they could replace roof on my storage building and Milton told me that he could do that for $500 and I agreed. I wrote him a check for $10,920.35 on 11/02/2020 for home repairs. I had a front gutter on building that was at wrong angle and he said he would take care of it. When I came home one day I seen that new gutters had been installed, front gutter with angle problem still not fixed. I called Milton and he said that there were some communication problems and he would fix gutter, I advised him that I would take care of problem and Milton said not to worry about the $500 we agreed upon for repairs on building. The check I wrote on 11/02/2020 was cleared on 06/25/2021. I have not heard from Milton or his company until I received an invoice from First class roofing, Inc. on 12/17/2021 for the amount of $5,054.84. The invoice stated they replaced roof on house, installed new gutters on house, replaced storage building roof and gutters. I never received any invoice for completion of work, I called Milton on 12/21/2021 and asked what is going on, no response!
      Read More

      Customer Reviews

      5 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Greg D

      5 stars

      09/20/2023

      We are so very pleased with our new roof from First Class Roofing. Milton, Josh , Vicki and their entire crew were very skilled and professional to work with. Josh stayed with his crew from start to finish for the 2 days they were at our home. Crew was friendly and at the end of each day our driveway and yard was cleaned up. Our new roof looks amazing. We highly recommend First Class Roofing.

      Local BBB

      BBB® of Central and Northwest North Carolina

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