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          Keystone Group, Inc. has 1 locations, listed below.

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            Business ProfileKeystone Group, Inc.

            Home Builders
            BBB accredited business

            Contact Information

            3708 Alliance Dr

            Greensboro, NC 27407-2016

            Email this Business
            (336) 856-0111

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/1/2005

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Keystone Group, Inc., is a home building and land development business.

            Business Details

            Location of This Business
            3708 Alliance Dr, Greensboro, NC 27407-2016
            Email this Business
            BBB File Opened:
            7/5/2002
            Years in Business:
            28
            Business Started:
            6/6/1995
            Business Started Locally:
            6/6/1995
            Business Incorporated:
            6/6/1995
            Accredited Since:
            5/1/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 38664 for this business, issued by North Carolina Licensing Board for General Contractors. The expiration date of this license is 12/31/2024.

            These agencies may include:

            North Carolina Licensing Board for General Contractors

            3739 National Dr., Suite 225

            Raleigh NC 27619

            (919) 571-4183

            https://nclbgc.org

            Type of Entity:
            Corporation
            Alternate Business Name
            • Keystone Homes
            Business Management
            • Mr. W. Scott Wallace, President
            • Ms. Debby Wood, Administrative Manager
            Contact Information

            Principal

            • Mr. W. Scott Wallace, President
            Additional Contact Information

            Fax Numbers

            • (336) 346-1135
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Find the right home builder for you

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/30/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            On April 8, 2023, we gave an earnest deposit of $5,000.00 for the purchase of a townhome in ********* ***. where we were told there would be FULL maintenance of the exterior. We are both in our 70's with health issues and this was the main criteria for purchasing said townhome. We were also issued a $650.00 credit on the electric stove we didn't want installed. After signing the addendum in regards to the stove, Peggy A*******, the Keystone rep, proceeded to white out the figures entirely AFTER we had left the office, she altered the transaction! We were to get a copy of the addendum, but she never sent us one unti 2 days before the closing when we noticed the white out and the altered figures. She denies doing so, but we have a copy I'd be glad to mail you as I cannot upload it. We recieved disclosures less than 2 days before the closing, contradicting everything that was told to us at the signing on April 8. We terminated the purchase of the home, but Keystone is refusing to return our $5,000.00. We're both on Social Security and cannot afford to lose $5,000.00
            Read More
            Read 6 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chris

            11/23/2021

            I bought a house from these builders in 2019. I’ve been at this residence now and have had multiple issues with the home. Every time I get something serviced by another company, the first thing that comes out of their mouths is that they built this item with cheap parts. This has infuriated me more and more as I type this. My question is why would you build with cheap parts? This has effected our livelihood and it’s draining money from our pockets now for 2 years and still have more issues with the home that has to be tended to. If I find more homes like this in the neighborhood, please believe there will be legal notices forwarded to this company. To take someone’s money to get rich off cheap parts is frankly bad business, no matter which way you look at it. I feel like I live in an oversized/overpriced apartment. I’m still wondering how did this work get pass the inspections? Just enough to get by I guess. This is an investment of my money and now I don’t even think it’s that anymore.

            Keystone Group, Inc. Response

            11/29/2021

            Keystone endeavors to build a quality home each and every time. According to our records, every concern that was presented to Keystone for this house during the 12 month limited warranty period was addressed within 16 days of receipt. Keystone is not aware of any additional issues this homeowner has had.

            Local BBB

            BBB® of Central and Northwest North Carolina

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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