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Sofa Express

Sofa Express

(336) 852-8727

Sofa Express

4217 W. Wendover Ave.
Greensboro, NC 27407
Fax Numbers
  • (614) 343-4857
Additional Phone Numbers
  • (800) 786-7632
  • (614) 836-4800
Additional Email Addresses
  • janetsmith@sofaexpress.com
BBB File Opened: 02/21/2005
Business Management
  • Ms. Janet Smith, Executive Assistant
  • Mr. Dan Altice, Director of Customer Service
Business Category
  • Furniture Stores
Additional Information
  • On December 6, 2007, the company filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case number 079024. This permits the company to continue to operate with court supervision while developing a plan of reorganization. Those with...
  • On December 6, 2007, the company filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case number 079024. This permits the company to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to U.S. Bankruptcy Court Middle District of Tennessee, 701 Broadway, Nashville, TN, 37203 for resubmission to that court. The case number should be entered on the form.

    For further information, consumers may also call the telephone voice case response system of the bankruptcy court at long distance telephone number 1-615-736-5584 and search for updated information by case number 079024 or by party name Sofa Express. The court's voice case response system also indicates that for further information the public may call the following long distance telephone numbers to reach attorneys representing Sofa Express 404-881-4984 or 615-252-2307 or 615-252-2397.

A+

Advertising Review

In April, 2005, the BBB contacted the company concerning the use of "factory direct" in their advertisement inserted in the Greensboro News & Record. The company substantiated this use by providing information that Sofa Express is owned by the manufacturer, Klaussner Furniture, Inc., a furniture manufacturer operating multiple manufacturing facilities throughout the United States, and headquartered in Asheboro NC.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Sofa Express

This Business Is Not BBB Accredited

Sofa Express

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