Business ProfileforFurnitureland South

8/21/23 - Furnitureland South order #******* with ******************* - $31,245 ******************** Warranty purchase including 6 Caracole dining chairs with "STAIN RESISTANT" performance fabric on the seats 10/25/23 - Furniture delivered to vacation home in ********* ******* 11/28/23 - We come back to ******* - Chair is stained with first use - WATER makes the stain worse Furnitureland south is contacted & tells us to "file a claim on the ************* app" Uniter's warranty company mails a cleaning kit to ******* 12/14/23 - I am back in ******* I try the cleaning kit....TWICE - The stain is WORSE. I request site visit and then find out our house is "Out of their Service area" and they give me a "SUCKS TO BE YOU" response but YOU picked the fabric. I explain to EVERYONE....I did not pick fabric. ******** picked the fabric - they only make the chair with this fabric Caracole, Furnitureland South and Uniters do not want to assume responsibility. I want to return the chairs. I want my money back. The performance fabric is NOT performing! The Warranty is worthless! Furnitureland south was paid in full - over $5000 for these 6 chairs. Furnitureland south offered to pay HALF the cost to have the chairs reupholstered. I do not want to assume the responsibility for that because their could be additional damage. I just want to return the chairs.