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          Find a Location

          Kidde Safety has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Kidde Safety

              1016 Corporate Park Dr Mebane, NC 27302-8368

            • Kidde Safety

              1394 S. Third St. Mebane, NC 27302

            Business ProfileKidde Safety

            Carbon Monoxide Detector
            Multi Location Business

            Contact Information

            1016 Corporate Park Dr

            Mebane, NC 27302-8368

            Visit Website
            (800) 880-6788

            Customer Reviews

            1.24/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            We sell Fire Extinguishers, Carbon Monoxide Alarms, and Smoke alarms.

            Business Details

            This is a multi-location business.

            Find a Location

            Kidde Safety has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Kidde Safety

                1016 Corporate Park Dr Mebane, NC 27302-8368

              • Kidde Safety

                1394 S. Third St. Mebane, NC 27302

              Location of This Business
              1016 Corporate Park Dr, Mebane, NC 27302-8368
              BBB File Opened:
              6/28/1999
              Years in Business:
              55
              Business Started:
              7/1/1968
              Business Started Locally:
              7/1/1968
              Business Incorporated:
              7/1/1968
              Type of Entity:
              Corporation
              Alternate Business Name
              • Kidde, Inc.
              • Kidde
              Business Management
              • Mr. Kevin Brown, Call Center Manager
              Contact Information

              Customer Contact

              • Mr. Kevin Brown, Call Center Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              32 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/20/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              The Kidde Manufacturer sent 5 fire extinguishers to replace a defective fire extinguisher. Four of the five fire extinguishers were defective. ******* a manager promised to pick up the four defective fire extinguishers. After 60 hours of phone calls over many months, the company has yet to pick up the four defective fire extinguishers as promised. Attempts were made to recycle, landfill or drop all of the four defective fire extinguishes at a fire department, but none of those mentioned will take the fire extinguishers.
              Read More
              Read 31 More Complaints

              Customer Reviews

              17 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brandon A

              08/29/2023

              I've been trying to get 4 of the P4010DCS-W connected alarms to work properly for 5 years now. I've already replaced a couple of them and the replacements are already failing even though they're supposed to last for 10 years. I now have 3 more that have failed over the past few months and I just called their customer service number only to receive a message that the hold time is 80 minutes! These alarms have been very flaky & frustrating and their customer service is obviously overwhelmed trying to deal with the issue. Not good for a product you are trusting to protect you and your family's lives. I can't believe Home Depot still sells these. I'll be taking mine back to Home Depot to see if they will give me a refund or store credit and hopefully if they get enough push back and financial pressure then Kidde will actually do something to fix the problem.
              Read 16 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

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