Business ProfileforGreen Ford

On Nov 24 my husband and I went to Green Ford to purchase a used Ford Expedition Max. We told our sales guy to only run our credit with Ford and we would like to keep the down payment between $3,000 and $5,000. After “running our credit” Michael comes back out and says Ford wants $9,000. He also stated we could try other companies to see if one would do a smaller down payment. I replied and said “no we don’t want to do that because the interest rate will be so high. Please go see if Ford would come down to $7000.” He went back to the finance room and was gone for awhile. He came back and asked who my flex was with. I told him ********. He went back and was gone for a while. He then came back and said ford wouldn’t budge and ******** refused to do it at all. I let that slide for the night. I the. Asked Michael what the payment would be if we did end up going with Ford? He said give me just a minute and I will get it for you. After a few minutes of Michael being gone he come back with the official approval on paper. To our surprise it showed an $11,000 down there payment!!! I questioned Michael and asked why we were told $9,000 was approved? He said he didn’t know he was told by the finance department that was what ford required. Long story short we left after telling them that they fed us a bunch of **! Well the next morning we are at home and start getting alerts that are credit was being pulled again! I went out to the dealership to which I got NO EXPLAINING OF WHAT WAS GOING ON. I requested that the GM Jeremy contact me immediately on Monday. As of today I have left a message at the dealership and sent him an email to which I have received NO CONTACT.