Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Slatter Management Services, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSlatter Management Services, Inc.

            Association Management
            BBB accredited business

            Additional business information

            Additional Info:
            Terry Slatter, President, is also shown as president of A-1 Pool Services, on which the BBB maintains a separate report.
            See all additional business information

            Contact Information

            4900 Koger Blvd Ste 100

            Greensboro, NC 27407-2710

            Visit Website
            Email this Business
            (336) 272-0641

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.75/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/1/2003

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Slatter Management Services, Inc., managers single-family, townhome and condominium associations.

            Business Details

            Location of This Business
            4900 Koger Blvd Ste 100, Greensboro, NC 27407-2710
            Email this Business
            BBB File Opened:
            3/12/2003
            Years in Business:
            21
            Business Started:
            5/1/2002
            Business Started Locally:
            5/1/2002
            Business Incorporated:
            3/24/2002
            Accredited Since:
            7/1/2003
            Type of Entity:
            Corporation
            Business Management
            • Mr. Terry Slatter, President
            • Ms. Jill Slatter, Co-President
            • Ms. Phyllis Barber, Accounting Manager
            • Mrs. Kay Thornton, Vice President
            • Mr. Alex Russell, Manager of Development
            Contact Information

            Principal

            • Mr. Terry Slatter, President

            Customer Contact

            • Mrs. Kay Thornton, Vice President
            Additional Contact Information

            Fax Numbers

            • (336) 378-5975
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/18/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Slatter Management is committed to providing service to those that have a property under their management company. I have reached out numerous times since before March 8th in order to get the *** rules and regulations for ****************** as well as the login in information that is needed to get onto my community website to see when there are meetings. I registered on the website to have access, but it was denied. I also was not provided my account number and dont know if I am to pay them for March/April or wait until my first mortgage comes out in May. I have reached out to Slatter numerous times via email and phone. My husband has also reached out to them via phone. Please assist me with this matter.
            Read More
            Read 8 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            L. P.

            09/07/2023

            Slatter Management never returns emails or phone calls. We pay a premium for dues and have been waiting for issues to be resolved for years. Going to annual meetings makes no difference in how issues are handled. We are in desperate need of repairs; the landscaping is a mess, and our pavement has holes. Someone needs to step up and let these HOA management companies know they will be held accountable.

            Slatter Management Services, Inc. Response

            09/07/2023

            *****, I will certainly look into your complaint that calls are not returned. We are able to log the phone number you call from and research the return call or lack thereof. In regards to the monthly assessment, the amount is derived from the operating expenses and capital project expenses for the community. The Association is currently underfunded thus projects that need to be completed have to be addressed in the order of necessity. There are currently buildings that have siding in need of replacement due to the deterioration of the masonite siding over time. The Board is in the process of putting together a plan in order of priority for these buildings. Roofing and siding projects must take precedence over asphalt and landscaping. All decisions are made by your Board of Directors. Slatter Management is hired by the Board of Directors to carry out their decisions.

            Customer Response

            09/08/2023

            In response to your reply, I have left phone messages, emails, and also, I have gone to your website and asked for answers. I have received zero response. Regarding the board in the process of putting together a plan. We were told at the annual meeting there would be updates on plans for the property. It's September and we have not received the first update. We are all homeowners here and we deserve to know if there are plans for our property.
            Read 7 More Customer Reviews

            Local BBB

            BBB® of Central and Northwest North Carolina

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.